Enhancement of radio spectrum data management for mobile broadband services via dashboard solution

The purpose of this action research paper is to develop and enhance the data management platform on the radio spectrum data specifically for mobile broadband services. The proposed enhancement by developing the dashboard solution is with aim to improve the work and business process of Mobile Plannin...

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Main Author: Che Umar, Khairol Idzuan
Format: Thesis
Language:English
Published: 2021
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Online Access:http://eprints.utm.my/id/eprint/102354/1/KhairolIdzuanCheUmarMAHIBS2021.pdf.pdf
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spelling my-utm-ep.1023542023-08-21T08:18:38Z Enhancement of radio spectrum data management for mobile broadband services via dashboard solution 2021 Che Umar, Khairol Idzuan HD28 Management. Industrial Management The purpose of this action research paper is to develop and enhance the data management platform on the radio spectrum data specifically for mobile broadband services. The proposed enhancement by developing the dashboard solution is with aim to improve the work and business process of Mobile Planning Department of Malaysian Communication and Multimedia Commission. The abundant of collective information related to radio spectrum is required to be properly managed that could benefit the users by improving the work quality and delivery. This study is consisting of two cycles of interventions. The study implemented the mix methods approach which are qualitative and quantitative methodologies. Qualitative methodology was being used for identifying the problem statements and to propose the possible intervention in first cycle of the study, whilst quantitative methodology was being used for both cycles of the study. Quantitative method is used to measures the impact of the interventions to the relevance officers as the respondents. For qualitative methodology, the thematic approach was chosen to the key personnel and was analysed by using Nvivo software. For quantitative methodology, the data collection is involved with the distribution of questionnaires through online platform to twenty respondents. The analysis of quantitative was using a t-test analysis to determine the p-value variation result to determine the impact and efficiency of the dashboard solution. The quantitative analysis was done by using SPSS software. The triangulation approach was then being used to combine the findings from qualitative and quantitative to generate a reliable outcome. First intervention was focus on developing and introduce the dashboard solution to the users while the second intervention was focus on improving, and addition of other data and information to the dashboard solution. In general, the findings shown pure results of which both interventions were statistically efficient, based from the Technology Acceptance Model’s variables. 2021 Thesis http://eprints.utm.my/id/eprint/102354/ http://eprints.utm.my/id/eprint/102354/1/KhairolIdzuanCheUmarMAHIBS2021.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146011 masters Universiti Teknologi Malaysia Azman Hashim International Business School
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD28 Management
Industrial Management
spellingShingle HD28 Management
Industrial Management
Che Umar, Khairol Idzuan
Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
description The purpose of this action research paper is to develop and enhance the data management platform on the radio spectrum data specifically for mobile broadband services. The proposed enhancement by developing the dashboard solution is with aim to improve the work and business process of Mobile Planning Department of Malaysian Communication and Multimedia Commission. The abundant of collective information related to radio spectrum is required to be properly managed that could benefit the users by improving the work quality and delivery. This study is consisting of two cycles of interventions. The study implemented the mix methods approach which are qualitative and quantitative methodologies. Qualitative methodology was being used for identifying the problem statements and to propose the possible intervention in first cycle of the study, whilst quantitative methodology was being used for both cycles of the study. Quantitative method is used to measures the impact of the interventions to the relevance officers as the respondents. For qualitative methodology, the thematic approach was chosen to the key personnel and was analysed by using Nvivo software. For quantitative methodology, the data collection is involved with the distribution of questionnaires through online platform to twenty respondents. The analysis of quantitative was using a t-test analysis to determine the p-value variation result to determine the impact and efficiency of the dashboard solution. The quantitative analysis was done by using SPSS software. The triangulation approach was then being used to combine the findings from qualitative and quantitative to generate a reliable outcome. First intervention was focus on developing and introduce the dashboard solution to the users while the second intervention was focus on improving, and addition of other data and information to the dashboard solution. In general, the findings shown pure results of which both interventions were statistically efficient, based from the Technology Acceptance Model’s variables.
format Thesis
qualification_level Master's degree
author Che Umar, Khairol Idzuan
author_facet Che Umar, Khairol Idzuan
author_sort Che Umar, Khairol Idzuan
title Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
title_short Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
title_full Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
title_fullStr Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
title_full_unstemmed Enhancement of radio spectrum data management for mobile broadband services via dashboard solution
title_sort enhancement of radio spectrum data management for mobile broadband services via dashboard solution
granting_institution Universiti Teknologi Malaysia
granting_department Azman Hashim International Business School
publishDate 2021
url http://eprints.utm.my/id/eprint/102354/1/KhairolIdzuanCheUmarMAHIBS2021.pdf.pdf
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