Dispute management in construction industry

Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in constructi...

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Main Author: Chai, Chang Sa'ar
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://eprints.utm.my/id/eprint/11061/1/ChaiChangSa%27arMFKA2009.pdf
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id my-utm-ep.11061
record_format uketd_dc
spelling my-utm-ep.110612017-08-29T00:18:56Z Dispute management in construction industry 2009-03 Chai, Chang Sa'ar TA Engineering (General). Civil engineering (General) TH Building construction Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in construction industry, to analyze the perceive importance of factors contribute to disputes, to evaluate the contractual methods in dispute avoidance and resolutions, and to develop a framework of dispute avoidance and resolution in variation factor. 30 sets of questionnaires delivered to the expert who actively involved in dealing conflicts and disputes. The study identified 30 factors as the major factors leading to construction dispute. Among the factors, change orders and delay had been recognized as the most contributory factors to the construction disputes. From the analysis, negotiation is the most favorable dispute resolution method in construction industry. The study develops a framework of dispute resolution for construction variation factor based on the data collected. 2009-03 Thesis http://eprints.utm.my/id/eprint/11061/ http://eprints.utm.my/id/eprint/11061/1/ChaiChangSa%27arMFKA2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic TA Engineering (General)
Civil engineering (General)
TH Building construction
spellingShingle TA Engineering (General)
Civil engineering (General)
TH Building construction
Chai, Chang Sa'ar
Dispute management in construction industry
description Construction industry is one of the important contributors to the national development. However, construction industry had been plagued due to the complexity and fragmented process which lead to dispute situation. Hence, the objectives of this study are to review the dispute management in construction industry, to analyze the perceive importance of factors contribute to disputes, to evaluate the contractual methods in dispute avoidance and resolutions, and to develop a framework of dispute avoidance and resolution in variation factor. 30 sets of questionnaires delivered to the expert who actively involved in dealing conflicts and disputes. The study identified 30 factors as the major factors leading to construction dispute. Among the factors, change orders and delay had been recognized as the most contributory factors to the construction disputes. From the analysis, negotiation is the most favorable dispute resolution method in construction industry. The study develops a framework of dispute resolution for construction variation factor based on the data collected.
format Thesis
qualification_level Master's degree
author Chai, Chang Sa'ar
author_facet Chai, Chang Sa'ar
author_sort Chai, Chang Sa'ar
title Dispute management in construction industry
title_short Dispute management in construction industry
title_full Dispute management in construction industry
title_fullStr Dispute management in construction industry
title_full_unstemmed Dispute management in construction industry
title_sort dispute management in construction industry
granting_institution Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department Faculty of Civil Engineering
publishDate 2009
url http://eprints.utm.my/id/eprint/11061/1/ChaiChangSa%27arMFKA2009.pdf
_version_ 1747814803525599232