A framework for cost assessment of qms for building contractors based on biological immune system

Quality as a traditional objective in construction industry that is lacking of quantitative assessment approach has been planned and evaluated in qualitative manner. Study in order to develop a feasible quantitative QMS (Quality Management System) assessment framework, has been considered Cost of Qu...

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Main Author:	Keyvanfar, Ali
Format:	Thesis
Language:	English
Published:	2009
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/11148/1/AliKeyvanfarMFKA2009.pdf
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id	my-utm-ep.11148
record_format	uketd_dc
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management HD28 Management Industrial Management Keyvanfar, Ali A framework for cost assessment of qms for building contractors based on biological immune system
description	Quality as a traditional objective in construction industry that is lacking of quantitative assessment approach has been planned and evaluated in qualitative manner. Study in order to develop a feasible quantitative QMS (Quality Management System) assessment framework, has been considered Cost of Quality as a quantitative measurement to evaluate the success of quality program in a self-improvement organization. Therefore, in this study, elements of cost of quality in several approaches have been reviewed. Besides, principles of several QMS tools and techniques: Taguchi methods, process of Failure Mode and Effect Design (FMEA), Benchmarking techniques, Shainin, Demings 14 point for Plan for TQM, Six-Sigma and finally Kaizen management philosophy are reviewed. Furthermore, objectives of Biological Immune System (BIS) to capture the success factors of an intelligent system have been reviewed. Through this study, proposed intelligent based framework model and its tools and descriptions have been developed. For evaluating finding objectives, each finding has been discussed with relevant field of research experts. Finally feasible validations were made by questionnaires on 5 industrial experts.
format	Thesis
qualification_level	Master's degree
author	Keyvanfar, Ali
author_facet	Keyvanfar, Ali
author_sort	Keyvanfar, Ali
title	A framework for cost assessment of qms for building contractors based on biological immune system
title_short	A framework for cost assessment of qms for building contractors based on biological immune system
title_full	A framework for cost assessment of qms for building contractors based on biological immune system
title_fullStr	A framework for cost assessment of qms for building contractors based on biological immune system
title_full_unstemmed	A framework for cost assessment of qms for building contractors based on biological immune system
title_sort	framework for cost assessment of qms for building contractors based on biological immune system
granting_institution	Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department	Faculty of Civil Engineering
publishDate	2009
url	http://eprints.utm.my/id/eprint/11148/1/AliKeyvanfarMFKA2009.pdf
_version_	1747814819765944320
spelling	my-utm-ep.111482018-06-04T09:51:29Z A framework for cost assessment of qms for building contractors based on biological immune system 2009-06 Keyvanfar, Ali HD28 Management. Industrial Management TA Engineering (General). Civil engineering (General) Quality as a traditional objective in construction industry that is lacking of quantitative assessment approach has been planned and evaluated in qualitative manner. Study in order to develop a feasible quantitative QMS (Quality Management System) assessment framework, has been considered Cost of Quality as a quantitative measurement to evaluate the success of quality program in a self-improvement organization. Therefore, in this study, elements of cost of quality in several approaches have been reviewed. Besides, principles of several QMS tools and techniques: Taguchi methods, process of Failure Mode and Effect Design (FMEA), Benchmarking techniques, Shainin, Demings 14 point for Plan for TQM, Six-Sigma and finally Kaizen management philosophy are reviewed. Furthermore, objectives of Biological Immune System (BIS) to capture the success factors of an intelligent system have been reviewed. Through this study, proposed intelligent based framework model and its tools and descriptions have been developed. For evaluating finding objectives, each finding has been discussed with relevant field of research experts. Finally feasible validations were made by questionnaires on 5 industrial experts. 2009-06 Thesis http://eprints.utm.my/id/eprint/11148/ http://eprints.utm.my/id/eprint/11148/1/AliKeyvanfarMFKA2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering [1] S.L. Tang, Syed M.Ahmed, Raymond T.Aoieong, S.W. Poon (2005),”construction quality management”, Hong Kong university press 2005. [2] Peter E. D. Love, Zahir Irani (2003),” A project management quality cost information system for the construction industry”, Elsevier Science Publishers B. V. Amsterdam, The Netherlands (2003). [3] Ranjit K. Roy (1990) “A Primer on the Taguchi Method”, SME (1990). [4] T. Hillman Willis (1996), “A quality performance management system for industrial construction engineering projects”, Department of Management and Marketing, Louisiana Tech University, Ruston, Louisiana, USA (1996). [5] H. Abdul-Rahman (1993), “The Management and Cost of Quality for Civil Engineering Projects”, Ph.D. Thesis, University of Manchester Institute of Science and Technology (UMIST). Manchester, UK, 1993. [6] P.E.D. Love, H. Li, P. Mandal (1999), “Rework: a symptom of a dysfunctional supply chain”, European Journal of Purchasing and Supply Management 5 (1), 1999, pp. 1-11. [7] Amarjit Singh (2001), “Creative Systems in Structural and Construction Engineering”, Taylor & Francis, (2001). [8] Dale H.besterfild (2004), “Quality Control” Seventh Edition , Pearson Prentice Hall. US (2004) [9] Colenso, M. (2000). “Europe Japan Centre, Kaizen Strategies for Improving Team Performance”. Pearson Education Limited. [10] Deming, W. E. (1986). “Out of the Crisis”. MIT Center for Advanced Engineering Study. [11] Masaaki, I. (1986). “Kaizen: The Key to Japan's Competitive Success”. New York, NY, USA: Random House. [12] Donna C.S. Summers, (2007). “Six Sigma basic tools and techniques”. Pearson Prentice Hall. US (2007). [13] Bhote, Keki,(2000). ”World Class Quality: Using Design of Experiments to Make It Happen”, 2nd edition, ,Amacom, New York, (2000) [14] Zora Arsovski, Slavko Arsovski(2007).” The Quality Metrics of Information Systems” International Journal for Quality research, Vol.2 No. 2, (2008). [15] P.E.D. Love and J. Smith (1998).” The propagation of rework benchmark metrics for construction” International Journal of Quality & Reliability Management, Vol. 16 No. 7, (1999) [16] Andrew Kusiak(2009), “Introduction to Computational Intelligence” power point presentation in (2009) [17] Hamid Rastegari(2009), “Intelligent Clustering Based On Artificial Immune Systems For Web Personalization” PhD thesis, UTM (2009) [18] Lenin Jawahar Nesan(1997) “ A generic model for effective implementation of empowerment in construction contract organization” PhD thesis, University of Wolverhampton (1997)

A framework for cost assessment of qms for building contractors based on biological immune system

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