Delay on the zone establishment work process in non-revenue water reduction project

The difference between amount of water put into the distribution system and the amount of water billed to consumers is termed as Non-Revenue Water (NRW). It is a major issue effecting water utilities in developing countries nowadays. NRW project in Selangor is outsourced so that it could be managed...

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Main Author:	Krishnan, Desanan
Format:	Thesis
Language:	English
Published:	2007
Subjects:	TC Hydraulic engineering Ocean engineering
Online Access:	http://eprints.utm.my/id/eprint/11293/1/DesananKrishnanMFKA2007.pdf
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id	my-utm-ep.11293
record_format	uketd_dc
spelling	my-utm-ep.112932018-07-30T08:39:33Z Delay on the zone establishment work process in non-revenue water reduction project 2007-11 Krishnan, Desanan TC Hydraulic engineering. Ocean engineering The difference between amount of water put into the distribution system and the amount of water billed to consumers is termed as Non-Revenue Water (NRW). It is a major issue effecting water utilities in developing countries nowadays. NRW project in Selangor is outsourced so that it could be managed in a more effective manner. Zone establishment is the main scope of work to be done for NRW Phase 2 Project in Selangor. Delay that occurs during the process of zone establishment makes the entire organization to be unorganized due to last minute work preparation and drop in quality of work. This process consists of several activities done by different departments in an organization. This study is done to identify the delay activities, factors that cause the delay and finally a new improved zone establishment work process will be recommended. The main aim of this study is to improve the current zone establishment work process so that delay can be minimized. There will be two stages of data collection and analysis. The first stage will be to identify the delay activities by studying the flow of activities for ten different zones. Identifying the factors that cause delay by interviewing the head of department and personal responsible for the delay will be the second stage of data collection and analysis. Overall there were three main activities that cause the major delay in the work process. Outcome from the interview done to the head of departments and personal responsible of those delay activities has shown indirectly the factors that causes the delay. There are four factors that have been identified and three strong strategies to minimize the problems are suggested. Finally a new improved zone establishment work process has been recommended. 2007-11 Thesis http://eprints.utm.my/id/eprint/11293/ http://eprints.utm.my/id/eprint/11293/1/DesananKrishnanMFKA2007.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering Abdul Majid, M.Z. (1997). “Non-excusable Delay in Construction.” Loughborough University, Singapore. Abdul Majid, M.Z. and Mc. Caffer R. (1997). “Factors of Non Excusable Delays That Influence Contractors Performance.” Alan Lambert and Zoran Kapelan. (2001). “Leakage Detection Techniques for Water Distribution System.” IWA Task Force, United Kingdom. Alan Lambert (2006). “Zone Establishment Techniques.” Journal of Water Loss Management Strategies. Volume 2 Chan Ngai Weng. (2004). “Non-Revenue Water.” Journal of Water Watch Penang. Christian W. Decker. (2001). “Managing Water Losses in Amman’s Renovated Network: A Case Study, Management of Environmental Quality.” Journal of International Water. Gary Mclay (2004). “District Meter Zoning (DMZ) in NRW Management.” H.Woltters, D.Ridder, E. Mostert. (2001). “Reduce NRW with Efficient Water Management.” Journal of Asian Water. Volume 39. Kraiem, Z.M. and Diekman, J.E. (1987). “Concurrent Delays in Construction Projects.” Jurnal of Construction Engineering and Management, Volume 113. Mohd Yusof Abdul Rahman. (2005). “Air Tidak Berhasil (NRW).” Journal on Penswastaan Air Di Malaysia. Volume 11. Syaukat, Yusman. (2004). “Water Management in the Jakarta Region, Indonesia.” Journal of the American Water Resources Association. Trauner. JR. T.J. (1990). “Construction Delays.” R.S. Means Company Inc., USA. Zubir Ahmad Memon. (2000). “Excusable Delays in Construction.” Master Thesis.
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	TC Hydraulic engineering Ocean engineering
spellingShingle	TC Hydraulic engineering Ocean engineering Krishnan, Desanan Delay on the zone establishment work process in non-revenue water reduction project
description	The difference between amount of water put into the distribution system and the amount of water billed to consumers is termed as Non-Revenue Water (NRW). It is a major issue effecting water utilities in developing countries nowadays. NRW project in Selangor is outsourced so that it could be managed in a more effective manner. Zone establishment is the main scope of work to be done for NRW Phase 2 Project in Selangor. Delay that occurs during the process of zone establishment makes the entire organization to be unorganized due to last minute work preparation and drop in quality of work. This process consists of several activities done by different departments in an organization. This study is done to identify the delay activities, factors that cause the delay and finally a new improved zone establishment work process will be recommended. The main aim of this study is to improve the current zone establishment work process so that delay can be minimized. There will be two stages of data collection and analysis. The first stage will be to identify the delay activities by studying the flow of activities for ten different zones. Identifying the factors that cause delay by interviewing the head of department and personal responsible for the delay will be the second stage of data collection and analysis. Overall there were three main activities that cause the major delay in the work process. Outcome from the interview done to the head of departments and personal responsible of those delay activities has shown indirectly the factors that causes the delay. There are four factors that have been identified and three strong strategies to minimize the problems are suggested. Finally a new improved zone establishment work process has been recommended.
format	Thesis
qualification_level	Master's degree
author	Krishnan, Desanan
author_facet	Krishnan, Desanan
author_sort	Krishnan, Desanan
title	Delay on the zone establishment work process in non-revenue water reduction project
title_short	Delay on the zone establishment work process in non-revenue water reduction project
title_full	Delay on the zone establishment work process in non-revenue water reduction project
title_fullStr	Delay on the zone establishment work process in non-revenue water reduction project
title_full_unstemmed	Delay on the zone establishment work process in non-revenue water reduction project
title_sort	delay on the zone establishment work process in non-revenue water reduction project
granting_institution	Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department	Faculty of Civil Engineering
publishDate	2007
url	http://eprints.utm.my/id/eprint/11293/1/DesananKrishnanMFKA2007.pdf
_version_	1747814835726319616

Delay on the zone establishment work process in non-revenue water reduction project

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