Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre

Tourist experience is one of the important aspects in tourism. Tourist experience is comprised of several aspects such as place experience, services, travel motivations, interactions among other tourists and locals, cultural backgrounds, and many more. Tourist experience will determine whether a vis...

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Main Author:	Zakariya, Khalilah
Format:	Thesis
Language:	English
Published:	2006
Subjects:	G Geography (General) H Social Sciences (General)
Online Access:	http://eprints.utm.my/id/eprint/130/1/KhalilahMFS2006.pdf
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id	my-utm-ep.130
record_format	uketd_dc
spelling	my-utm-ep.1302018-01-29T08:30:00Z Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre 2006-11 Zakariya, Khalilah G Geography (General) H Social Sciences (General) Tourist experience is one of the important aspects in tourism. Tourist experience is comprised of several aspects such as place experience, services, travel motivations, interactions among other tourists and locals, cultural backgrounds, and many more. Tourist experience will determine whether a visit is successful or not. Therefore, evaluation towards tourist experience is vital. This study aims to evaluate tourist experience that relates with place experience. In this study, evaluation of place experience is conducted on Middle East tourists that visit Kuala Lumpur City Centre (KL). Place characters that have significant roles in creating a quality experience are also identified. Model of Attitude Measurement (MAM) is used to assess the differences and gaps between expectations with actual experiences, in relation to the place characters evaluated. The study also analyses tourist routes in KL and the Middle East tourist segments and typologies. Results of this study suggest that KL possesses all of the criteria that can generate a positive place experience. The entire place characters tested is found to be important to the Middle East tourists, and these characters are indeed experienced by them during their visit to KL. Their overall tourist experiences are also positive. Therefore, from this positive place experience, existing place characters can be enhanced in order to produce a more refined touristâ€™s place experience in the future. 2006-11 Thesis http://eprints.utm.my/id/eprint/130/ http://eprints.utm.my/id/eprint/130/1/KhalilahMFS2006.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	G Geography (General) H Social Sciences (General)
spellingShingle	G Geography (General) H Social Sciences (General) Zakariya, Khalilah Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
description	Tourist experience is one of the important aspects in tourism. Tourist experience is comprised of several aspects such as place experience, services, travel motivations, interactions among other tourists and locals, cultural backgrounds, and many more. Tourist experience will determine whether a visit is successful or not. Therefore, evaluation towards tourist experience is vital. This study aims to evaluate tourist experience that relates with place experience. In this study, evaluation of place experience is conducted on Middle East tourists that visit Kuala Lumpur City Centre (KL). Place characters that have significant roles in creating a quality experience are also identified. Model of Attitude Measurement (MAM) is used to assess the differences and gaps between expectations with actual experiences, in relation to the place characters evaluated. The study also analyses tourist routes in KL and the Middle East tourist segments and typologies. Results of this study suggest that KL possesses all of the criteria that can generate a positive place experience. The entire place characters tested is found to be important to the Middle East tourists, and these characters are indeed experienced by them during their visit to KL. Their overall tourist experiences are also positive. Therefore, from this positive place experience, existing place characters can be enhanced in order to produce a more refined touristâ€™s place experience in the future.
format	Thesis
qualification_level	Master's degree
author	Zakariya, Khalilah
author_facet	Zakariya, Khalilah
author_sort	Zakariya, Khalilah
title	Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
title_short	Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
title_full	Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
title_fullStr	Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
title_full_unstemmed	Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre
title_sort	refining tourist's place experience through placemaking : a case study on middle east tourists in kuala lumpur city centre
granting_institution	Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department	Faculty of Built Environment
publishDate	2006
url	http://eprints.utm.my/id/eprint/130/1/KhalilahMFS2006.pdf
_version_	1747814346949394432

Refining tourist's place experience through placemaking : a case study on Middle East tourists in Kuala Lumpur City Centre

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