Factors associated with communication performance in JKR

The purpose of this study is to identify methods of communication that is being practiced currently in JKR at design stage. This paper will also outline the current problems faced by JKR regarding project communication during it course of project implementation at design stage. Location of the study...

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Main Author:	Musa, Fazilah
Format:	Thesis
Published:	2010
Subjects:	TA Engineering (General) Civil engineering (General)
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id	my-utm-ep.16414
record_format	uketd_dc
spelling	my-utm-ep.164142017-08-16T02:47:47Z Factors associated with communication performance in JKR 2010 Musa, Fazilah TA Engineering (General). Civil engineering (General) The purpose of this study is to identify methods of communication that is being practiced currently in JKR at design stage. This paper will also outline the current problems faced by JKR regarding project communication during it course of project implementation at design stage. Location of the study is in Specialist Sector in JKR Headquarters. The methodology use for this study is survey by giving questionnaires to 75 respondents at the design office by email and by hand. The respondents are selected among the professional and management group. Data gathered from questionnaires was analysed using descriptive statistic method and results are calculated on mean, ranking, percentage, and standard deviation. The findings from the study showed that not all methods listed in the questionnaire were used in the Specialist Sectors. Mainly, the feedback showed that the problems were due to people compared to process and technology. The quality level of project information is moderate. In conclusion, to have a high communication performance, the organization must used a proper methods, break the barriers in order to have effective communication, and continuous improvement on the quality of project information. These are the factors that associated with effective project communication. As a proposal, a 4P’s conceptual model is introduced for effective project communication in Specialist Sector, JKR. 2010 Thesis http://eprints.utm.my/id/eprint/16414/ http://libraryopac.utm.my/client/en_AU/main/search/results?qu=Factors+associated+with+communication+performance+in+JKR&te= masters Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
topic	TA Engineering (General) Civil engineering (General)
spellingShingle	TA Engineering (General) Civil engineering (General) Musa, Fazilah Factors associated with communication performance in JKR
description	The purpose of this study is to identify methods of communication that is being practiced currently in JKR at design stage. This paper will also outline the current problems faced by JKR regarding project communication during it course of project implementation at design stage. Location of the study is in Specialist Sector in JKR Headquarters. The methodology use for this study is survey by giving questionnaires to 75 respondents at the design office by email and by hand. The respondents are selected among the professional and management group. Data gathered from questionnaires was analysed using descriptive statistic method and results are calculated on mean, ranking, percentage, and standard deviation. The findings from the study showed that not all methods listed in the questionnaire were used in the Specialist Sectors. Mainly, the feedback showed that the problems were due to people compared to process and technology. The quality level of project information is moderate. In conclusion, to have a high communication performance, the organization must used a proper methods, break the barriers in order to have effective communication, and continuous improvement on the quality of project information. These are the factors that associated with effective project communication. As a proposal, a 4P’s conceptual model is introduced for effective project communication in Specialist Sector, JKR.
format	Thesis
qualification_level	Master's degree
author	Musa, Fazilah
author_facet	Musa, Fazilah
author_sort	Musa, Fazilah
title	Factors associated with communication performance in JKR
title_short	Factors associated with communication performance in JKR
title_full	Factors associated with communication performance in JKR
title_fullStr	Factors associated with communication performance in JKR
title_full_unstemmed	Factors associated with communication performance in JKR
title_sort	factors associated with communication performance in jkr
granting_institution	Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department	Faculty of Civil Engineering
publishDate	2010
_version_	1747815037675765760

Factors associated with communication performance in JKR

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