Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran

Many firms are now evaluating the possibility to outsource their IT functions in order to focus their efforts and capitals on core-competencies thus reducing costs and improving quality of their IT services. While the client‘s sourcing decisions and the client-service provider relationship have been...

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Main Author:	Parham, Nima
Format:	Thesis
Language:	English
Published:	2009
Subjects:	QA75 Electronic computers Computer science
Online Access:	http://eprints.utm.my/id/eprint/18352/1/NimaParhamMFC2009_InformationSecurityConcernsTowardsBestPractices.pdf
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id	my-utm-ep.18352
record_format	uketd_dc
spelling	my-utm-ep.183522017-06-13T07:12:47Z Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran 2009 Parham, Nima QA75 Electronic computers. Computer science Many firms are now evaluating the possibility to outsource their IT functions in order to focus their efforts and capitals on core-competencies thus reducing costs and improving quality of their IT services. While the client‘s sourcing decisions and the client-service provider relationship have been investigated in literature, the service provider's perspective has rarely been studied. Since the outsourcing organization loses the direct control of information system, maintenance of adequate level of security is a fundamental problem in outsourcing. This study focus on various aspects of information security in IT outsourcing that must be addressed by Iranian service providers, but attention will be focused on importance of physical security, personnel related security issues and business continuity planning. There are several objectives for this study. This study firstly attempts to explore the IT outsourcing activities of Iranian service providers. Secondly, is to investigate the service provides‘ practices in terms of physical security, personnel related security issues and business continuity planning. This study further examines physical security, personnel related issues, business continuity planning and the relevancy of those factors with best practices of information security implementation. IT managers and IT executives of service provider companies are the targeted respondents. There are three phases in the design of the study. The initial phase is preliminary study where interviews are conducted. This is done to probe IT outsourcing practices in Iran from perspective of service provider. In the second phase, which is the main phase, questionnaires are distributed. Subsequently, interviews are conducted which involves purposeful sampling method. This is embarked in order to derive a more comprehensive conclusion. 2009 Thesis http://eprints.utm.my/id/eprint/18352/ http://eprints.utm.my/id/eprint/18352/1/NimaParhamMFC2009_InformationSecurityConcernsTowardsBestPractices.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:1260?queryType=vitalDismax&query=Information+security+concerns+towards+best+practices+for+IT+outsourcing+projects+from+the+perspective+of+service+provider+in+Iran&public=true masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QA75 Electronic computers Computer science
spellingShingle	QA75 Electronic computers Computer science Parham, Nima Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
description	Many firms are now evaluating the possibility to outsource their IT functions in order to focus their efforts and capitals on core-competencies thus reducing costs and improving quality of their IT services. While the client‘s sourcing decisions and the client-service provider relationship have been investigated in literature, the service provider's perspective has rarely been studied. Since the outsourcing organization loses the direct control of information system, maintenance of adequate level of security is a fundamental problem in outsourcing. This study focus on various aspects of information security in IT outsourcing that must be addressed by Iranian service providers, but attention will be focused on importance of physical security, personnel related security issues and business continuity planning. There are several objectives for this study. This study firstly attempts to explore the IT outsourcing activities of Iranian service providers. Secondly, is to investigate the service provides‘ practices in terms of physical security, personnel related security issues and business continuity planning. This study further examines physical security, personnel related issues, business continuity planning and the relevancy of those factors with best practices of information security implementation. IT managers and IT executives of service provider companies are the targeted respondents. There are three phases in the design of the study. The initial phase is preliminary study where interviews are conducted. This is done to probe IT outsourcing practices in Iran from perspective of service provider. In the second phase, which is the main phase, questionnaires are distributed. Subsequently, interviews are conducted which involves purposeful sampling method. This is embarked in order to derive a more comprehensive conclusion.
format	Thesis
qualification_level	Master's degree
author	Parham, Nima
author_facet	Parham, Nima
author_sort	Parham, Nima
title	Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
title_short	Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
title_full	Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
title_fullStr	Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
title_full_unstemmed	Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran
title_sort	information security concerns towards best practices for it outsourcing projects from the perspective of service provider in iran
granting_institution	Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department	Faculty of Computer Science and Information System
publishDate	2009
url	http://eprints.utm.my/id/eprint/18352/1/NimaParhamMFC2009_InformationSecurityConcernsTowardsBestPractices.pdf
_version_	1747815253970780160

Information security concerns towards best practices for IT outsourcing projects from the perspective of service provider in Iran

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