Planning a structured on-the-job training program in the Malaysian workplace: a case study

Traditional on-the-job training is the most common training method used by organizations however it suffers from the lack of a system and structure, which renders it inefficient and counter-productive. The purpose of the study was to seek answers to the research questions pertaining to structured on...

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Main Author:	Quek, Jin Kin
Format:	Thesis
Language:	English
Published:	2010
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/18986/4/QuekJinKinFSKSM2010.pdf
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id	my-utm-ep.18986
record_format	uketd_dc
spelling	my-utm-ep.189862017-09-20T07:11:25Z Planning a structured on-the-job training program in the Malaysian workplace: a case study 2010-09 Quek, Jin Kin HD28 Management. Industrial Management Traditional on-the-job training is the most common training method used by organizations however it suffers from the lack of a system and structure, which renders it inefficient and counter-productive. The purpose of the study was to seek answers to the research questions pertaining to structured on-the-job training in the Malaysian workplace. To achieve this, the research design involved a micro-level qualitative single- case study in a purposefully selected manufacturing company in Johor whose training program was unplanned. The research procedures included a review of specific archival records and documentations using a prescribed checklist to understand the barriers in planning the proposed training program. Further, the proposed structured onthe- job training program based on a revised ADDIE Model comprising of the synthesis of the various training and management concepts was conceptualized with the aid of customized worksheets to address five selected performance problems. The performance problems involved three types of training i.e. technical, managerial, and awareness, which encompass the various job functions and job levels. The respective worksheets/checklists were instrumental in both data collection and analysis and the sources of data for the case study were from literature, archival records and documentations. The results of the case study reaffirmed that structured on the job training could meet the business objectives of an organization by focusing on key performance indicators, which could be established using the Balanced Scorecard system. The benefits of this training mode could be quantified and compared with its associated costs using Swanson and Gradous’s model in order to justify its use. Further, structured on-the-job training could be planned not only for technical training but also for managerial and awareness training across all job functions and levels. Certain barriers common to most organizations in planning structured on-the-job training i.e. lack of expertise and training time need to be addressed. 2010-09 Thesis http://eprints.utm.my/id/eprint/18986/ http://eprints.utm.my/id/eprint/18986/4/QuekJinKinFSKSM2010.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Quek, Jin Kin Planning a structured on-the-job training program in the Malaysian workplace: a case study
description	Traditional on-the-job training is the most common training method used by organizations however it suffers from the lack of a system and structure, which renders it inefficient and counter-productive. The purpose of the study was to seek answers to the research questions pertaining to structured on-the-job training in the Malaysian workplace. To achieve this, the research design involved a micro-level qualitative single- case study in a purposefully selected manufacturing company in Johor whose training program was unplanned. The research procedures included a review of specific archival records and documentations using a prescribed checklist to understand the barriers in planning the proposed training program. Further, the proposed structured onthe- job training program based on a revised ADDIE Model comprising of the synthesis of the various training and management concepts was conceptualized with the aid of customized worksheets to address five selected performance problems. The performance problems involved three types of training i.e. technical, managerial, and awareness, which encompass the various job functions and job levels. The respective worksheets/checklists were instrumental in both data collection and analysis and the sources of data for the case study were from literature, archival records and documentations. The results of the case study reaffirmed that structured on the job training could meet the business objectives of an organization by focusing on key performance indicators, which could be established using the Balanced Scorecard system. The benefits of this training mode could be quantified and compared with its associated costs using Swanson and Gradous’s model in order to justify its use. Further, structured on-the-job training could be planned not only for technical training but also for managerial and awareness training across all job functions and levels. Certain barriers common to most organizations in planning structured on-the-job training i.e. lack of expertise and training time need to be addressed.
format	Thesis
qualification_level	Master's degree
author	Quek, Jin Kin
author_facet	Quek, Jin Kin
author_sort	Quek, Jin Kin
title	Planning a structured on-the-job training program in the Malaysian workplace: a case study
title_short	Planning a structured on-the-job training program in the Malaysian workplace: a case study
title_full	Planning a structured on-the-job training program in the Malaysian workplace: a case study
title_fullStr	Planning a structured on-the-job training program in the Malaysian workplace: a case study
title_full_unstemmed	Planning a structured on-the-job training program in the Malaysian workplace: a case study
title_sort	planning a structured on-the-job training program in the malaysian workplace: a case study
granting_institution	Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development
granting_department	Faculty of Management and Human Resource Development
publishDate	2010
url	http://eprints.utm.my/id/eprint/18986/4/QuekJinKinFSKSM2010.pdf
_version_	1747815364093280256

Planning a structured on-the-job training program in the Malaysian workplace: a case study

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