Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad

This paper presents a case study in Sirim Berhad and Telekom Malaysia Berhad, which emphasize the factors affecting employee engagement in the organisations. In line with the current world business development nowadays, the good and successful management of job engagement within any organization are...

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Main Author: Othman, Siti Nor Haizum
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:http://eprints.utm.my/id/eprint/19172/1/SitiNorHaizumMFP2010.pdf
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id my-utm-ep.19172
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spelling my-utm-ep.191722017-06-20T07:40:14Z Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad 2010 Othman, Siti Nor Haizum HD28 Management. Industrial Management This paper presents a case study in Sirim Berhad and Telekom Malaysia Berhad, which emphasize the factors affecting employee engagement in the organisations. In line with the current world business development nowadays, the good and successful management of job engagement within any organization are considered to be critical in order to increase the productivity of employee. The increasing of disengaged workers also in part contributes to the highly turnover and thus became one of the main reasons underlying the issue of retention these days. Unfortunately, there are limited researches on employee engagement in the management literature. The concept of employee engagement and its drivers were conducted primarily within western countries. Simply put, this research was done based on certain problems identified which can boost engagement level among workers in Malaysia to enhance their work performance. This study provides several factors that explain the variation in employee engagement within two organisations. Questionnaire was used as an instrument to collect data. The particular software applied was SPSS in Windows environment 2010 Thesis http://eprints.utm.my/id/eprint/19172/ http://eprints.utm.my/id/eprint/19172/1/SitiNorHaizumMFP2010.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:79575?public=true masters Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD28 Management
Industrial Management
spellingShingle HD28 Management
Industrial Management
Othman, Siti Nor Haizum
Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
description This paper presents a case study in Sirim Berhad and Telekom Malaysia Berhad, which emphasize the factors affecting employee engagement in the organisations. In line with the current world business development nowadays, the good and successful management of job engagement within any organization are considered to be critical in order to increase the productivity of employee. The increasing of disengaged workers also in part contributes to the highly turnover and thus became one of the main reasons underlying the issue of retention these days. Unfortunately, there are limited researches on employee engagement in the management literature. The concept of employee engagement and its drivers were conducted primarily within western countries. Simply put, this research was done based on certain problems identified which can boost engagement level among workers in Malaysia to enhance their work performance. This study provides several factors that explain the variation in employee engagement within two organisations. Questionnaire was used as an instrument to collect data. The particular software applied was SPSS in Windows environment
format Thesis
qualification_level Master's degree
author Othman, Siti Nor Haizum
author_facet Othman, Siti Nor Haizum
author_sort Othman, Siti Nor Haizum
title Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
title_short Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
title_full Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
title_fullStr Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
title_full_unstemmed Factors affecting employee engagement : case study at SIRIM Berhad and Telekom Malaysia Berhad
title_sort factors affecting employee engagement : case study at sirim berhad and telekom malaysia berhad
granting_institution Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development
granting_department Faculty of Management and Human Resource Development
publishDate 2010
url http://eprints.utm.my/id/eprint/19172/1/SitiNorHaizumMFP2010.pdf
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