Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions

This study aims to investigate the relationship between technostress and organisational commitment among the librarians in the Malaysian public higher learning institutions. A total of 282 librarians were chosen as the respondents for this study. A cross-sectional survey was carried out and data wer...

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Main Author:	Ungku Ahmad, Ungku Norulkamar
Format:	Thesis
Published:	2011
Subjects:	HM Sociology
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id	my-utm-ep.27779
record_format	uketd_dc
spelling	my-utm-ep.277792017-07-06T00:57:17Z Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions 2011 Ungku Ahmad, Ungku Norulkamar HM Sociology This study aims to investigate the relationship between technostress and organisational commitment among the librarians in the Malaysian public higher learning institutions. A total of 282 librarians were chosen as the respondents for this study. A cross-sectional survey was carried out and data were collected using selfadministered survey. The levels of technostress and organisational commitment were measured by calculating the mean score. T-test and ANOVA were undertaken to compare the technostress and organisational commitment levels according to demographic groups. The relationship between technostress creators and organisational commitment was measured using Pearson correlation coefficient and multiple regression analysis. In addition, hierarchical multiple regression analysis was utilised to examine the moderating effect of technostress inhibitors on the relationship between technostress creators and organisational commitment. The results show that the respondents experienced moderate level of technostress and high level of organisational commitment. Techno-overload and techno-uncertainty were found to be significantly and positively associated with organisational commitment. Collectively, technostress creators significantly explained 10.8 percent to the variance in organisational commitment. As for the moderating effect of technostress inhibitors, both literacy facilitation and involvement facilitation did not significantly moderate the relationship between technostress creators and organisational commitment. Nevertheless, technical support was discovered to moderate the relationship between techno-overload and organisational commitment. All the technostress inhibitors variables were, however, found to be significant predictors for organisational commitment. This study demonstrates that a certain amount of stress is essential in enhancing commitment towards organisation. Moreover, it reveals that the existence of literacy facilitation, technical support and involvement facilitation is crucial in boosting organisational commitment. The findings, furthermore, highlight the significance of matching employee’s needs with situational demands and the importance of “joint optimisation” of technical and social aspects in the organisation if attractive outcomes are desired. 2011 Thesis http://eprints.utm.my/id/eprint/27779/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:76065?queryType=vitalDismax&query=Technostress+and+organisational+commitment+among+librarians+in+the+Malaysian+public+higher+learning+institutions phd doctoral Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
topic	HM Sociology
spellingShingle	HM Sociology Ungku Ahmad, Ungku Norulkamar Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
description	This study aims to investigate the relationship between technostress and organisational commitment among the librarians in the Malaysian public higher learning institutions. A total of 282 librarians were chosen as the respondents for this study. A cross-sectional survey was carried out and data were collected using selfadministered survey. The levels of technostress and organisational commitment were measured by calculating the mean score. T-test and ANOVA were undertaken to compare the technostress and organisational commitment levels according to demographic groups. The relationship between technostress creators and organisational commitment was measured using Pearson correlation coefficient and multiple regression analysis. In addition, hierarchical multiple regression analysis was utilised to examine the moderating effect of technostress inhibitors on the relationship between technostress creators and organisational commitment. The results show that the respondents experienced moderate level of technostress and high level of organisational commitment. Techno-overload and techno-uncertainty were found to be significantly and positively associated with organisational commitment. Collectively, technostress creators significantly explained 10.8 percent to the variance in organisational commitment. As for the moderating effect of technostress inhibitors, both literacy facilitation and involvement facilitation did not significantly moderate the relationship between technostress creators and organisational commitment. Nevertheless, technical support was discovered to moderate the relationship between techno-overload and organisational commitment. All the technostress inhibitors variables were, however, found to be significant predictors for organisational commitment. This study demonstrates that a certain amount of stress is essential in enhancing commitment towards organisation. Moreover, it reveals that the existence of literacy facilitation, technical support and involvement facilitation is crucial in boosting organisational commitment. The findings, furthermore, highlight the significance of matching employee’s needs with situational demands and the importance of “joint optimisation” of technical and social aspects in the organisation if attractive outcomes are desired.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Ungku Ahmad, Ungku Norulkamar
author_facet	Ungku Ahmad, Ungku Norulkamar
author_sort	Ungku Ahmad, Ungku Norulkamar
title	Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
title_short	Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
title_full	Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
title_fullStr	Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
title_full_unstemmed	Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions
title_sort	technostress and organisational commitment among librarians in the malaysian public higher learning institutions
granting_institution	Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development
granting_department	Faculty of Management and Human Resource Development
publishDate	2011
_version_	1747815576780144640

Technostress and organisational commitment among librarians in the Malaysian public higher learning institutions

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