Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance

This research examines the roles and competencies of human resource professionals in the manufacturing sector of Malaysia. The sample selected for this research consists of human resource professionals from Malaysian manufacturing companies in the southernmost state of Malaysia, Johor. The total num...

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Main Author: Choi, Sang Long
Format: Thesis
Language:English
Published: 2011
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Online Access:http://eprints.utm.my/id/eprint/31301/1/ChoiSangLongPFM2011.pdf
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spelling my-utm-ep.313012018-05-27T07:09:28Z Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance 2011 Choi, Sang Long G Geography (General) This research examines the roles and competencies of human resource professionals in the manufacturing sector of Malaysia. The sample selected for this research consists of human resource professionals from Malaysian manufacturing companies in the southernmost state of Malaysia, Johor. The total number of firms involved comprises of 89 respondents. The research model used in this research is based on the `Ulrich’s Four-Role Model’. The various roles examined are strategic partner, change agent, administrative expert and employee champion. The findings show that the role of an administrative expert and employee champion obtained the highest scores. Furthermore, it is found that role of change agent and strategic partner contribute most to the organizational performance. This research also examines the human resource competencies such as business knowledge, strategic contribution, human resource delivery, personal credibility, human resource technology and internal consultation. The analysis reveals that the top nine ranking human resource competency factors are from the domain of personal credibility and human resource delivery. Furthermore, it is observed that all competencies measured are significantly related to certain roles of human resource professionals in Malaysia. Competencies such as strategic contribution, business knowledge, human resource technology and internal consultation have significant correlation with the organizational performance. In addition, it is found that out of all human resource competencies, the highest contributions to organizational performance are strategic contribution and internal consultation. Through Spearman’s correlation analysis, this study also finds that all demographic factors are significantly related to at least one of the human resource competencies of this study. This study also finds that human resource roles such as strategic partner and change agent mediate the relationship between certain human resource competencies and organizational performance. 2011 Thesis http://eprints.utm.my/id/eprint/31301/ http://eprints.utm.my/id/eprint/31301/1/ChoiSangLongPFM2011.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:73074?site_name=Restricted Repository phd doctoral Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development Faculty of Management and Human Resource Development
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic G Geography (General)
spellingShingle G Geography (General)
Choi, Sang Long
Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
description This research examines the roles and competencies of human resource professionals in the manufacturing sector of Malaysia. The sample selected for this research consists of human resource professionals from Malaysian manufacturing companies in the southernmost state of Malaysia, Johor. The total number of firms involved comprises of 89 respondents. The research model used in this research is based on the `Ulrich’s Four-Role Model’. The various roles examined are strategic partner, change agent, administrative expert and employee champion. The findings show that the role of an administrative expert and employee champion obtained the highest scores. Furthermore, it is found that role of change agent and strategic partner contribute most to the organizational performance. This research also examines the human resource competencies such as business knowledge, strategic contribution, human resource delivery, personal credibility, human resource technology and internal consultation. The analysis reveals that the top nine ranking human resource competency factors are from the domain of personal credibility and human resource delivery. Furthermore, it is observed that all competencies measured are significantly related to certain roles of human resource professionals in Malaysia. Competencies such as strategic contribution, business knowledge, human resource technology and internal consultation have significant correlation with the organizational performance. In addition, it is found that out of all human resource competencies, the highest contributions to organizational performance are strategic contribution and internal consultation. Through Spearman’s correlation analysis, this study also finds that all demographic factors are significantly related to at least one of the human resource competencies of this study. This study also finds that human resource roles such as strategic partner and change agent mediate the relationship between certain human resource competencies and organizational performance.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Choi, Sang Long
author_facet Choi, Sang Long
author_sort Choi, Sang Long
title Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
title_short Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
title_full Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
title_fullStr Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
title_full_unstemmed Relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
title_sort relationship between human resource professionals' competencies, human resource professionals' roles and organizational performance
granting_institution Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development
granting_department Faculty of Management and Human Resource Development
publishDate 2011
url http://eprints.utm.my/id/eprint/31301/1/ChoiSangLongPFM2011.pdf
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