Does organisational identification lead to information system success

Many studies have attempted to explain how information system (IS) success occurs in an organisation. Little attention has been given to the individual’s behaviour and characteristics, in spite of the potential effectiveness of these factors. Most systems fail to meet the objectives and goals define...

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Main Author:	Khosravi, Pourial
Format:	Thesis
Language:	English
Published:	2013
Subjects:	QA75 Electronic computers Computer science
Online Access:	http://eprints.utm.my/id/eprint/33132/5/PouriaKhosraviMFSKSM2013.pdf
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id	my-utm-ep.33132
record_format	uketd_dc
spelling	my-utm-ep.331322017-09-12T07:27:31Z Does organisational identification lead to information system success 2013-01 Khosravi, Pourial QA75 Electronic computers. Computer science Many studies have attempted to explain how information system (IS) success occurs in an organisation. Little attention has been given to the individual’s behaviour and characteristics, in spite of the potential effectiveness of these factors. Most systems fail to meet the objectives and goals defined for them, not because of technical issues, but because of psychological and organisational issues that are not well addressed during the implementation and use of the system. The impact of endusers is an important dimension in IS satisfaction and one of the most widely used measures. To enhance user satisfaction, realising the antecedents of user satisfaction or the factors that influence the creation of user satisfaction is critical for organisations during and after the implementation of an IS. Research on organisational identification (OI) has increased dramatically in various fields during the past decade, but little is known about OI in the area of IS. This study explores the effect of OI on perceived usefulness and end-user satisfaction as a precedent of IS success at the individual level. We further explore the moderating roles of top management behaviour, such as vision setter, motivator, analyzer and taskmaster, between OI and IS success. A total of 135 useful responses are analyzed using the partial least squares method. Our results support the hypothesised relationships: namely, that OI was positively related to satisfaction and perceived usefulness. The results call for managers to pay attention to the importance of OI during the implementation and post-implementation phases of an IS 2013-01 Thesis http://eprints.utm.my/id/eprint/33132/ http://eprints.utm.my/id/eprint/33132/5/PouriaKhosraviMFSKSM2013.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:69193?site_name=Restricted Repository masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QA75 Electronic computers Computer science
spellingShingle	QA75 Electronic computers Computer science Khosravi, Pourial Does organisational identification lead to information system success
description	Many studies have attempted to explain how information system (IS) success occurs in an organisation. Little attention has been given to the individual’s behaviour and characteristics, in spite of the potential effectiveness of these factors. Most systems fail to meet the objectives and goals defined for them, not because of technical issues, but because of psychological and organisational issues that are not well addressed during the implementation and use of the system. The impact of endusers is an important dimension in IS satisfaction and one of the most widely used measures. To enhance user satisfaction, realising the antecedents of user satisfaction or the factors that influence the creation of user satisfaction is critical for organisations during and after the implementation of an IS. Research on organisational identification (OI) has increased dramatically in various fields during the past decade, but little is known about OI in the area of IS. This study explores the effect of OI on perceived usefulness and end-user satisfaction as a precedent of IS success at the individual level. We further explore the moderating roles of top management behaviour, such as vision setter, motivator, analyzer and taskmaster, between OI and IS success. A total of 135 useful responses are analyzed using the partial least squares method. Our results support the hypothesised relationships: namely, that OI was positively related to satisfaction and perceived usefulness. The results call for managers to pay attention to the importance of OI during the implementation and post-implementation phases of an IS
format	Thesis
qualification_level	Master's degree
author	Khosravi, Pourial
author_facet	Khosravi, Pourial
author_sort	Khosravi, Pourial
title	Does organisational identification lead to information system success
title_short	Does organisational identification lead to information system success
title_full	Does organisational identification lead to information system success
title_fullStr	Does organisational identification lead to information system success
title_full_unstemmed	Does organisational identification lead to information system success
title_sort	does organisational identification lead to information system success
granting_institution	Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department	Faculty of Computer Science and Information System
publishDate	2013
url	http://eprints.utm.my/id/eprint/33132/5/PouriaKhosraviMFSKSM2013.pdf
_version_	1747816087189192704

Does organisational identification lead to information system success

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