Integrating knowledge management in helpdesk system for IT support

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Bibliographic Details
Main Author:	Shahrir, Shahrizad
Format:	Thesis
Published:	2007
Subjects:	QA75 Electronic computers Computer science
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id	my-utm-ep.3408
record_format	uketd_dc
spelling	my-utm-ep.34082013-11-14T00:55:20Z Integrating knowledge management in helpdesk system for IT support 2007 Shahrir, Shahrizad QA75 Electronic computers. Computer science 2007 Thesis http://eprints.utm.my/id/eprint/3408/ masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System aculty of Computer Science and Information System
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
topic	QA75 Electronic computers Computer science
spellingShingle	QA75 Electronic computers Computer science Shahrir, Shahrizad Integrating knowledge management in helpdesk system for IT support
description
format	Thesis
qualification_level	Master's degree
author	Shahrir, Shahrizad
author_facet	Shahrir, Shahrizad
author_sort	Shahrir, Shahrizad
title	Integrating knowledge management in helpdesk system for IT support
title_short	Integrating knowledge management in helpdesk system for IT support
title_full	Integrating knowledge management in helpdesk system for IT support
title_fullStr	Integrating knowledge management in helpdesk system for IT support
title_full_unstemmed	Integrating knowledge management in helpdesk system for IT support
title_sort	integrating knowledge management in helpdesk system for it support
granting_institution	Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department	aculty of Computer Science and Information System
publishDate	2007
_version_	1747814447798288384

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