Investigating the influencing factors and attitude towards online banking using biometric technology

Over the past several years, the online banking has tremendously grown up and offered several financial services to the customers but plagued by internet criminals and fraudsters attempted to steal customer information. Malware attacks, phishing fraudsters and other types of attacks have become well...

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Main Author: Abdulqawi, Ala Abdulrahman
Format: Thesis
Language:English
Published: 2013
Subjects:
Online Access:http://eprints.utm.my/id/eprint/35862/5/AlaAbdulrahmanAbdulqawiMFSKSM2013.pdf
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spelling my-utm-ep.358622017-07-11T01:05:29Z Investigating the influencing factors and attitude towards online banking using biometric technology 2013-06 Abdulqawi, Ala Abdulrahman HG Finance Over the past several years, the online banking has tremendously grown up and offered several financial services to the customers but plagued by internet criminals and fraudsters attempted to steal customer information. Malware attacks, phishing fraudsters and other types of attacks have become well known and widely used as a means to obtain information from customers. As a result, security and privacy of personal information became major concerns of the online users. Nonetheless, the customer attitudes towards online banking using strong authentication technique such as, the biometric technology, must be studied and not to forget customer security and privacy of information. This study presents the main security concerns and it aims to provide a clear picture of the need for strong authentication means in online banking using biometric technologies. The findings of this study showed that participants have expressed their opinions and attitudes regarding the issues of security, privacy concerns, biometrics convenience towards online banking using biometric technology. 2013-06 Thesis http://eprints.utm.my/id/eprint/35862/ http://eprints.utm.my/id/eprint/35862/5/AlaAbdulrahmanAbdulqawiMFSKSM2013.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:70364?site_name=Restricted Repository masters Universiti Teknologi Malaysia, Faculty of Computing Faculty of Computing
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HG Finance
spellingShingle HG Finance
Abdulqawi, Ala Abdulrahman
Investigating the influencing factors and attitude towards online banking using biometric technology
description Over the past several years, the online banking has tremendously grown up and offered several financial services to the customers but plagued by internet criminals and fraudsters attempted to steal customer information. Malware attacks, phishing fraudsters and other types of attacks have become well known and widely used as a means to obtain information from customers. As a result, security and privacy of personal information became major concerns of the online users. Nonetheless, the customer attitudes towards online banking using strong authentication technique such as, the biometric technology, must be studied and not to forget customer security and privacy of information. This study presents the main security concerns and it aims to provide a clear picture of the need for strong authentication means in online banking using biometric technologies. The findings of this study showed that participants have expressed their opinions and attitudes regarding the issues of security, privacy concerns, biometrics convenience towards online banking using biometric technology.
format Thesis
qualification_level Master's degree
author Abdulqawi, Ala Abdulrahman
author_facet Abdulqawi, Ala Abdulrahman
author_sort Abdulqawi, Ala Abdulrahman
title Investigating the influencing factors and attitude towards online banking using biometric technology
title_short Investigating the influencing factors and attitude towards online banking using biometric technology
title_full Investigating the influencing factors and attitude towards online banking using biometric technology
title_fullStr Investigating the influencing factors and attitude towards online banking using biometric technology
title_full_unstemmed Investigating the influencing factors and attitude towards online banking using biometric technology
title_sort investigating the influencing factors and attitude towards online banking using biometric technology
granting_institution Universiti Teknologi Malaysia, Faculty of Computing
granting_department Faculty of Computing
publishDate 2013
url http://eprints.utm.my/id/eprint/35862/5/AlaAbdulrahmanAbdulqawiMFSKSM2013.pdf
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