Abdul Wahab, N. I. (2005). Implementing customer relationship management and service quality in supporting ICT services for CICT, UTM.
Chicago Style (17th ed.) CitationAbdul Wahab, Nur Ilham. Implementing Customer Relationship Management and Service Quality in Supporting ICT Services for CICT, UTM. 2005.
MLA (8th ed.) CitationAbdul Wahab, Nur Ilham. Implementing Customer Relationship Management and Service Quality in Supporting ICT Services for CICT, UTM. 2005.
Warning: These citations may not always be 100% accurate.