Abdul Wahab, N. I. (2005). Implementing customer relationship management and service quality in supporting ICT services for CICT, UTM.
Chicago Style (17th ed.) CitationAbdul Wahab, Nur Ilham. Implementing Customer Relationship Management and Service Quality in Supporting ICT Services for CICT, UTM. 2005.
MLA引文Abdul Wahab, Nur Ilham. Implementing Customer Relationship Management and Service Quality in Supporting ICT Services for CICT, UTM. 2005.
警告:这些引文格式不一定是100%准确.