Implementing customer relationship management and service quality in supporting ICT services for CICT, UTM

Implementing customer relationship management and service quality in supporting ICT services for CICT, UTM

Good customer relationships are the heart of organizational success. The world today has come to recognized that positive relationships with customers are crucial to an organizationâ€™s long-term success. ICT service organizations are no exception. These organizations face greater challenge as they...

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書目詳細資料
主要作者:	Abdul Wahab, Nur Ilham
格式:	Thesis
語言:	English
出版:	2005
主題:	QA75 Electronic computers Computer science
在線閱讀:	http://eprints.utm.my/id/eprint/3599/1/NurIlhamAbdulWahabMFSKSM2005.pdf
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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