Client satisfaction on contractors' work performance

Client satisfaction in the construction industry can be defined as how well a contractor meets the client's expectation. A contractor must have a detailed understanding of the customer expectations and be able to satisfy those expectations. The aim of this study is to identify the appropriate c...

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書目詳細資料
主要作者: Adanan, Hadiatul Aida
格式: Thesis
語言:English
出版: 2006
主題:
在線閱讀:http://eprints.utm.my/id/eprint/3697/1/HadiatulAidaAdananMFKA2006.pdf
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