Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia

Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia

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Bibliographic Details
Main Author: Virgiyanti, Wiwied
Format: Thesis
Published: 2007
Subjects:
QA75 Electronic computers
Computer science
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id my-utm-ep.3713
record_format uketd_dc
spelling my-utm-ep.37132013-11-14T01:06:56Z Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia 2007 Virgiyanti, Wiwied QA75 Electronic computers. Computer science 2007 Thesis http://eprints.utm.my/id/eprint/3713/ masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
topic QA75 Electronic computers
Computer science
spellingShingle QA75 Electronic computers
Computer science
Virgiyanti, Wiwied
Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
description
format Thesis
qualification_level Master's degree
author Virgiyanti, Wiwied
author_facet Virgiyanti, Wiwied
author_sort Virgiyanti, Wiwied
title Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
title_short Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
title_full Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
title_fullStr Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
title_full_unstemmed Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
title_sort investigating customer relationship management and service quality in higher education in malaysia case study : school of graduate studies, universiti teknologi malaysia
granting_institution Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department Faculty of Computer Science and Information System
publishDate 2007
_version_ 1747814467303899136

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