Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex

Fundamental of this study is the subject of Gate Control System. It is acknowledged that the presence and use of Gate Control System play important roles in control and verify declared cargo moving out (Export) or coming in (Import) through Customs check points. User`s behaving normally, will seek r...

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Main Author:	John Peter, Jegen
Format:	Thesis
Language:	English
Published:	2013
Subjects:	NA Architecture
Online Access:	http://eprints.utm.my/id/eprint/37979/1/JegenJohnPeterMFAB2013.pdf
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id	my-utm-ep.37979
record_format	uketd_dc
spelling	my-utm-ep.379792018-04-12T05:39:38Z Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex 2013-06 John Peter, Jegen NA Architecture Fundamental of this study is the subject of Gate Control System. It is acknowledged that the presence and use of Gate Control System play important roles in control and verify declared cargo moving out (Export) or coming in (Import) through Customs check points. User`s behaving normally, will seek reliable, integrated and timely system which is easily to accessible to them. The Automated Lane Barriers with Smart Card Access Control very important for a Customs Complex to minimize curb, eradicate irregularities in cargo operations with minimal human intervention. The Gate Control System which located in Border very important to protect the country from eradicate irregularities occur in cargo movement into the country. However, there were increases of error in this system contribute inefficiency on performing automatically. This research discusses the shipping and forwarding agents perspective as users on this current implementation. The objective of this research is to determine whether this system performed with efficiently, identify the cause of the inefficiency and also to provide suggestion and recommendation on future upgrading. Results which obtained from this study with determine the satisfaction level of user`s on Gate Control System in Tanjung Puteri Customs Complex. By viewing this situation, it is hoped that the results able to change the current situation. 2013-06 Thesis http://eprints.utm.my/id/eprint/37979/ http://eprints.utm.my/id/eprint/37979/1/JegenJohnPeterMFAB2013.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	NA Architecture
spellingShingle	NA Architecture John Peter, Jegen Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
description	Fundamental of this study is the subject of Gate Control System. It is acknowledged that the presence and use of Gate Control System play important roles in control and verify declared cargo moving out (Export) or coming in (Import) through Customs check points. User`s behaving normally, will seek reliable, integrated and timely system which is easily to accessible to them. The Automated Lane Barriers with Smart Card Access Control very important for a Customs Complex to minimize curb, eradicate irregularities in cargo operations with minimal human intervention. The Gate Control System which located in Border very important to protect the country from eradicate irregularities occur in cargo movement into the country. However, there were increases of error in this system contribute inefficiency on performing automatically. This research discusses the shipping and forwarding agents perspective as users on this current implementation. The objective of this research is to determine whether this system performed with efficiently, identify the cause of the inefficiency and also to provide suggestion and recommendation on future upgrading. Results which obtained from this study with determine the satisfaction level of user`s on Gate Control System in Tanjung Puteri Customs Complex. By viewing this situation, it is hoped that the results able to change the current situation.
format	Thesis
qualification_level	Master's degree
author	John Peter, Jegen
author_facet	John Peter, Jegen
author_sort	John Peter, Jegen
title	Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
title_short	Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
title_full	Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
title_fullStr	Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
title_full_unstemmed	Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex
title_sort	evaluating the user's satisfaction level on gate control system in tanjung puteri customs complex
granting_institution	Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department	Faculty of Built Environment
publishDate	2013
url	http://eprints.utm.my/id/eprint/37979/1/JegenJohnPeterMFAB2013.pdf
_version_	1747816517451382784

Evaluating the user's satisfaction level on gate control system in Tanjung Puteri Customs Complex

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