Integrated technical problem management system (ITPMS)

Integrated technical problem management system (ITPMS)

The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also include...

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Main Author: Mohamad Noor, Norzaliha
Format: Thesis
Language:English
Published: 2005
Subjects:
QA76 Computer software
Online Access:http://eprints.utm.my/id/eprint/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf
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id my-utm-ep.3889
record_format uketd_dc
spelling my-utm-ep.38892018-01-11T04:13:35Z Integrated technical problem management system (ITPMS) 2005-11 Mohamad Noor, Norzaliha QA76 Computer software The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also includes the functions of problem management handling that are monitoring, escalating and controlling the problems. As an automated system, ITPMS is able to perform the creation, deletion and updating the record. In addition, the system also can supply the statistical data and information for the management. 2005-11 Thesis http://eprints.utm.my/id/eprint/3889/ http://eprints.utm.my/id/eprint/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic QA76 Computer software
spellingShingle QA76 Computer software
Mohamad Noor, Norzaliha
Integrated technical problem management system (ITPMS)
description The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also includes the functions of problem management handling that are monitoring, escalating and controlling the problems. As an automated system, ITPMS is able to perform the creation, deletion and updating the record. In addition, the system also can supply the statistical data and information for the management.
format Thesis
qualification_level Master's degree
author Mohamad Noor, Norzaliha
author_facet Mohamad Noor, Norzaliha
author_sort Mohamad Noor, Norzaliha
title Integrated technical problem management system (ITPMS)
title_short Integrated technical problem management system (ITPMS)
title_full Integrated technical problem management system (ITPMS)
title_fullStr Integrated technical problem management system (ITPMS)
title_full_unstemmed Integrated technical problem management system (ITPMS)
title_sort integrated technical problem management system (itpms)
granting_institution Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department Faculty of Computer Science and Information System
publishDate 2005
url http://eprints.utm.my/id/eprint/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf
_version_ 1747814478813069312

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