Middle east and north african students' perception toward Sharia Compliant Hotel
One of the biggest contemporary challenges of management in service industries is providing and maintaining customer satisfaction. Service quality and customer satisfaction have increasingly been identified as key factors in the battle for competitive differentiation and customer retention. Overwhel...
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| 主要作者: | |
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| 格式: | Thesis |
| 语言: | English |
| 出版: |
2013
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| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/39140/5/TounsiMarwaMFPPSM2013.pdf |
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