The relationship between customer service training and customers satisfaction at Universiti Teknologi Malaysia, Skudai, Johor

The relationship between customer service training and customers satisfaction at Universiti Teknologi Malaysia, Skudai, Johor

This is a survey form of research to identify the relationship between the effectiveness of the customer service training and customers satisfaction in University Teknologi Malaysia, Skudai, Johor. The aim of this research is to explore on the relationship between training effectiveness and the cust...

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書目詳細資料
主要作者:	Raman, Ravindran
格式:	Thesis
語言:	English
出版:	2011
主題:	H Social Sciences (General)
在線閱讀:	http://eprints.utm.my/id/eprint/40609/1/RavindranRamanMFPPSM2011.pdf
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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