The relationship between customer service training and customers satisfaction at Universiti Teknologi Malaysia, Skudai, Johor

The relationship between customer service training and customers satisfaction at Universiti Teknologi Malaysia, Skudai, Johor

This is a survey form of research to identify the relationship between the effectiveness of the customer service training and customers satisfaction in University Teknologi Malaysia, Skudai, Johor. The aim of this research is to explore on the relationship between training effectiveness and the cust...

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书目详细资料
主要作者:	Raman, Ravindran
格式:	Thesis
语言:	English
出版:	2011
主题:	H Social Sciences (General)
在线阅读:	http://eprints.utm.my/id/eprint/40609/1/RavindranRamanMFPPSM2011.pdf
标签:	添加标签没有标签, 成为第一个标记此记录!

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