The relationship between customer service training and customers satisfaction at Universiti Teknologi Malaysia, Skudai, Johor
This is a survey form of research to identify the relationship between the effectiveness of the customer service training and customers satisfaction in University Teknologi Malaysia, Skudai, Johor. The aim of this research is to explore on the relationship between training effectiveness and the cust...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2011
|
| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/40609/1/RavindranRamanMFPPSM2011.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!