A proposed service level agreement parameters for business to customer E-Commerce cloud

Cloud computing provides a large pool of accessible resources (hardware, platform, software) in a form of services. It became a cost effective alternative to the traditional IT infrastructure. Nowadays, as more and more e-commerce companies delegate their task to cloud providers, Services Level Agre...

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Bibliographic Details
Main Author: Busalim, Abdelsalam H.
Format: Thesis
Published: 2014
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