Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM

This study was to examine the relationship intercultural communication competence with the performance of support staff at University Technology Malaysia. Other than that, this study aims to look at the dimensions of intercultural communication competence is the dominant contribution to the performa...

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Main Author:	Mandayar, Rahimah
Format:	Thesis
Language:	English
Published:	2011
Subjects:	HD Industries Land use Labor
Online Access:	http://eprints.utm.my/id/eprint/41670/5/RahimahMandayarMFPPSM2011.pdf
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id	my-utm-ep.41670
record_format	uketd_dc
spelling	my-utm-ep.416702018-05-30T03:39:18Z Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM 2011-05 Mandayar, Rahimah HD Industries. Land use. Labor This study was to examine the relationship intercultural communication competence with the performance of support staff at University Technology Malaysia. Other than that, this study aims to look at the dimensions of intercultural communication competence is the dominant contribution to the performance of support staff at the University of Technology Malaysia. This study used a stratified random sampling method and the use of questionnaires to gather and collect data. A total of 326 support staff at the University of Technology Malaysia selected as study respondents. Next there are two types of statistics used in this study. The first statistic is a descriptive statistic; it is carried out to investigate the frequency, percentage, distribution, and the mean score for intercultural communication competence and job performance of support staff at the University of Technology Malaysia. The second is inferential statistics used to test the hypothesis, second test were used in the correlation test and multiple regression. Correlation test was used to test the intercultural communication competence with job performance, while the multiple regression test was used to examine the various dimensions of intercultural communication competence is the dominant contribution to job performance. Results showed that there was a significant relationship between intercultural communication competences with job performance. Other than that, the study results also showed that the dimension of motivation to communicate across culture is the dominant dimension contributes to job performance. At the end of the study researcher make several suggestions to the university and to the future of study. 2011-05 Thesis http://eprints.utm.my/id/eprint/41670/ http://eprints.utm.my/id/eprint/41670/5/RahimahMandayarMFPPSM2011.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor Mandayar, Rahimah Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
description	This study was to examine the relationship intercultural communication competence with the performance of support staff at University Technology Malaysia. Other than that, this study aims to look at the dimensions of intercultural communication competence is the dominant contribution to the performance of support staff at the University of Technology Malaysia. This study used a stratified random sampling method and the use of questionnaires to gather and collect data. A total of 326 support staff at the University of Technology Malaysia selected as study respondents. Next there are two types of statistics used in this study. The first statistic is a descriptive statistic; it is carried out to investigate the frequency, percentage, distribution, and the mean score for intercultural communication competence and job performance of support staff at the University of Technology Malaysia. The second is inferential statistics used to test the hypothesis, second test were used in the correlation test and multiple regression. Correlation test was used to test the intercultural communication competence with job performance, while the multiple regression test was used to examine the various dimensions of intercultural communication competence is the dominant contribution to job performance. Results showed that there was a significant relationship between intercultural communication competences with job performance. Other than that, the study results also showed that the dimension of motivation to communicate across culture is the dominant dimension contributes to job performance. At the end of the study researcher make several suggestions to the university and to the future of study.
format	Thesis
qualification_level	Master's degree
author	Mandayar, Rahimah
author_facet	Mandayar, Rahimah
author_sort	Mandayar, Rahimah
title	Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
title_short	Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
title_full	Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
title_fullStr	Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
title_full_unstemmed	Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM
title_sort	kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di utm
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2011
url	http://eprints.utm.my/id/eprint/41670/5/RahimahMandayarMFPPSM2011.pdf
_version_	1747816594041470976

Kompetensi komunikasi antara budaya dan prestasi kerja: kajian dikalangan staf sokongan di UTM

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