Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)

Internet revolutions have brought a huge impact on banking industry. It had also created a novel way for handling banking transactions via online banking channel. There was approximately 23.6% increase in online banking subscribers in Malaysia since 2005 to 2010. However, past literature reviews cla...

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Main Author:	Cheng, Mui Li
Format:	Thesis
Language:	English
Published:	2011
Subjects:	HG Finance
Online Access:	http://eprints.utm.my/id/eprint/42123/1/ChengMuiLiMFP2011.pdf
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id	my-utm-ep.42123
record_format	uketd_dc
spelling	my-utm-ep.421232018-05-30T03:39:20Z Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT) 2011 Cheng, Mui Li HG Finance Internet revolutions have brought a huge impact on banking industry. It had also created a novel way for handling banking transactions via online banking channel. There was approximately 23.6% increase in online banking subscribers in Malaysia since 2005 to 2010. However, past literature reviews claimed that online banking was not favorable in Malaysia. Hence, this study attempts to examine the factors that affecting the intention to adopt online banking based on unified theory of acceptance and use of technology (UTAUT). Other than the four constructs from UTAUT, one additional construct has been added into this model for the purpose of this study. The five determinants were performance expectancy, efforts expectance, facilitating conditions, social influence and personal innovativeness in IT were examined in this study. A total of 400 questionnaires were distributed among UTM students, where respondents were randomly selected. Principle component analysis and Cronbach’s alpha were used to test the validity and reliability of the measurement scale. Pearson correlation was employed to examine the relationships between variables, and multiple regressions were used to test the hypothesis of this study. Regression model in this study found that 48.5% of the variance had been significantly explained by the predictors. As a conclusion, the findings of this study revealed that all the factors except facilitating conditions are significantly affecting the intention to adopt online banking 2011 Thesis http://eprints.utm.my/id/eprint/42123/ http://eprints.utm.my/id/eprint/42123/1/ChengMuiLiMFP2011.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:82478?queryType=vitalDismax&query=Factors+affecting+online+banking+adoption+based+on+unified+theory+of+acceptance+and+use+of+technology+%28UTAUT%29&public=true masters Universiti Teknologi Malaysia, Faculty of Education Faculty of Education
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HG Finance
spellingShingle	HG Finance Cheng, Mui Li Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
description	Internet revolutions have brought a huge impact on banking industry. It had also created a novel way for handling banking transactions via online banking channel. There was approximately 23.6% increase in online banking subscribers in Malaysia since 2005 to 2010. However, past literature reviews claimed that online banking was not favorable in Malaysia. Hence, this study attempts to examine the factors that affecting the intention to adopt online banking based on unified theory of acceptance and use of technology (UTAUT). Other than the four constructs from UTAUT, one additional construct has been added into this model for the purpose of this study. The five determinants were performance expectancy, efforts expectance, facilitating conditions, social influence and personal innovativeness in IT were examined in this study. A total of 400 questionnaires were distributed among UTM students, where respondents were randomly selected. Principle component analysis and Cronbach’s alpha were used to test the validity and reliability of the measurement scale. Pearson correlation was employed to examine the relationships between variables, and multiple regressions were used to test the hypothesis of this study. Regression model in this study found that 48.5% of the variance had been significantly explained by the predictors. As a conclusion, the findings of this study revealed that all the factors except facilitating conditions are significantly affecting the intention to adopt online banking
format	Thesis
qualification_level	Master's degree
author	Cheng, Mui Li
author_facet	Cheng, Mui Li
author_sort	Cheng, Mui Li
title	Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
title_short	Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
title_full	Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
title_fullStr	Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
title_full_unstemmed	Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)
title_sort	factors affecting online banking adoption based on unified theory of acceptance and use of technology (utaut)
granting_institution	Universiti Teknologi Malaysia, Faculty of Education
granting_department	Faculty of Education
publishDate	2011
url	http://eprints.utm.my/id/eprint/42123/1/ChengMuiLiMFP2011.pdf
_version_	1747816695350689792

Factors affecting online banking adoption based on unified theory of acceptance and use of technology (UTAUT)

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