Pembangunan budaya kualiti dalam firma binaan di Indonesia

This study focuses on the development of quality culture in construction firms in Indonesia. The objectives of this study are to identify factors and best activities of each factor that influence the development of quality culture, identify critical factors in the development of quality culture and...

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Main Author:	Rita, Eva
Format:	Thesis
Language:	English
Published:	2003
Subjects:	HD Industries Land use Labor
Online Access:	http://eprints.utm.my/id/eprint/42583/1/EvaRitaFKA2003.pdf
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id	my-utm-ep.42583
record_format	uketd_dc
spelling	my-utm-ep.425832017-10-17T11:32:25Z Pembangunan budaya kualiti dalam firma binaan di Indonesia 2003 Rita, Eva HD Industries. Land use. Labor This study focuses on the development of quality culture in construction firms in Indonesia. The objectives of this study are to identify factors and best activities of each factor that influence the development of quality culture, identify critical factors in the development of quality culture and develop the quality culture model. The study was carried out by using questionnaire survey and supplemented by conducting series of discussions with the •selected parties that directly involved in construction firms. One hundred Indonesian class "A" construction firms were selected as respondents for this study. The data were analysed by using statistical techniques. Validity and reliability test were used to identify factors and the best activities of each factor that influence the development of quality culture. Correlation and regression were used to explain the relationship among factors and to identify critical factors in quality culture development. Path analysis was used in producing the conceptual model. Integration Definition for Function Modelling (IDEFO) method was used to develop the quality culture development model. In conclusion this study has identified eight factors that influence the development of quality culture which include organization structure, communication, motivation, leadership, teamwork, appreciation and recognition, education and training, and also empowerment. This study has identified the critical factors in the development of quality culture in a construction firm. IDEFO model was developed and validated by experts selected from construction sector and other sectors. The development of quality culture model can be used as a guidance in selecting the appropriate strategies for the implementation of a firm's quality culture development. 2003 Thesis http://eprints.utm.my/id/eprint/42583/ http://eprints.utm.my/id/eprint/42583/1/EvaRitaFKA2003.pdf application/pdf en public http://libraryopac.utm.my/client/en_AU/main/search/detailnonmodal/ent:$002f$002fSD_ILS$002f0$002fSD_ILS:386929/one?qu=Pembangunan+budaya+kualiti+dalam+firma+binaan+di+Indonesia phd doctoral Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor Rita, Eva Pembangunan budaya kualiti dalam firma binaan di Indonesia
description	This study focuses on the development of quality culture in construction firms in Indonesia. The objectives of this study are to identify factors and best activities of each factor that influence the development of quality culture, identify critical factors in the development of quality culture and develop the quality culture model. The study was carried out by using questionnaire survey and supplemented by conducting series of discussions with the •selected parties that directly involved in construction firms. One hundred Indonesian class "A" construction firms were selected as respondents for this study. The data were analysed by using statistical techniques. Validity and reliability test were used to identify factors and the best activities of each factor that influence the development of quality culture. Correlation and regression were used to explain the relationship among factors and to identify critical factors in quality culture development. Path analysis was used in producing the conceptual model. Integration Definition for Function Modelling (IDEFO) method was used to develop the quality culture development model. In conclusion this study has identified eight factors that influence the development of quality culture which include organization structure, communication, motivation, leadership, teamwork, appreciation and recognition, education and training, and also empowerment. This study has identified the critical factors in the development of quality culture in a construction firm. IDEFO model was developed and validated by experts selected from construction sector and other sectors. The development of quality culture model can be used as a guidance in selecting the appropriate strategies for the implementation of a firm's quality culture development.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Rita, Eva
author_facet	Rita, Eva
author_sort	Rita, Eva
title	Pembangunan budaya kualiti dalam firma binaan di Indonesia
title_short	Pembangunan budaya kualiti dalam firma binaan di Indonesia
title_full	Pembangunan budaya kualiti dalam firma binaan di Indonesia
title_fullStr	Pembangunan budaya kualiti dalam firma binaan di Indonesia
title_full_unstemmed	Pembangunan budaya kualiti dalam firma binaan di Indonesia
title_sort	pembangunan budaya kualiti dalam firma binaan di indonesia
granting_institution	Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department	Faculty of Civil Engineering
publishDate	2003
url	http://eprints.utm.my/id/eprint/42583/1/EvaRitaFKA2003.pdf
_version_	1747816804925833216

Pembangunan budaya kualiti dalam firma binaan di Indonesia

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