The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level

The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level

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Bibliographic Details
Main Author: Salleh, Shafie
Format: Thesis
Published: 1996
Subjects:
HE Transportation and Communications
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id my-utm-ep.44161
record_format uketd_dc
spelling my-utm-ep.441612017-10-09T08:13:45Z The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level 1996 Salleh, Shafie HE Transportation and Communications 1996 Thesis http://eprints.utm.my/id/eprint/44161/ masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
topic HE Transportation and Communications
spellingShingle HE Transportation and Communications
Salleh, Shafie
The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
description
format Thesis
qualification_level Master's degree
author Salleh, Shafie
author_facet Salleh, Shafie
author_sort Salleh, Shafie
title The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
title_short The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
title_full The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
title_fullStr The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
title_full_unstemmed The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level
title_sort attributes of passengers service quality of malaysia airlines : a study on the impact towards customer satisfaction level
granting_institution Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department Faculty of Built Environment
publishDate 1996
_version_ 1747817158520340480

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