Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study empha...
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2007
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| Online Access: | http://eprints.utm.my/id/eprint/4520/1/RutDouniMFAB2007.pdf |
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my-utm-ep.45202022-04-26T14:46:33Z Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah 2007-05 Douni, Rut H Social Sciences (General) HD Industries. Land use. Labor This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum. 2007-05 Thesis http://eprints.utm.my/id/eprint/4520/ http://eprints.utm.my/id/eprint/4520/1/RutDouniMFAB2007.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment |
| institution |
Universiti Teknologi Malaysia |
| collection |
UTM Institutional Repository |
| language |
English |
| topic |
H Social Sciences (General) H Social Sciences (General) |
| spellingShingle |
H Social Sciences (General) H Social Sciences (General) Douni, Rut Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| description |
This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Douni, Rut |
| author_facet |
Douni, Rut |
| author_sort |
Douni, Rut |
| title |
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_short |
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_full |
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_fullStr |
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_full_unstemmed |
Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_sort |
kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium sabah |
| granting_institution |
Universiti Teknologi Malaysia, Faculty of Built Environment |
| granting_department |
Faculty of Built Environment |
| publishDate |
2007 |
| url |
http://eprints.utm.my/id/eprint/4520/1/RutDouniMFAB2007.pdf |
| _version_ |
1747814534118113280 |