APA (7th ed.) Citation

Alilou, F. (2014). Integrating social customer relationship management into customer relationship management processes in academic library.

Chicago Style (17th ed.) Citation

Alilou, Farima. Integrating Social Customer Relationship Management into Customer Relationship Management Processes in Academic Library. 2014.

MLA (8th ed.) Citation

Alilou, Farima. Integrating Social Customer Relationship Management into Customer Relationship Management Processes in Academic Library. 2014.

Warning: These citations may not always be 100% accurate.