An evaluation of communications for software projects using standard project management guidelines

Communication is very important for software project management and improper conduct of project communications could fail the software projects and it had happened to 68.4% projects in past 10 years even though there are well defined guidelines from standard bodies for training and certification. In...

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Main Author:	Ying, Tiong Shyue
Format:	Thesis
Published:	2014
Subjects:	HD Industries Land use Labor
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id	my-utm-ep.48338
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spelling	my-utm-ep.483382017-08-14T00:30:41Z An evaluation of communications for software projects using standard project management guidelines 2014 Ying, Tiong Shyue HD Industries. Land use. Labor Communication is very important for software project management and improper conduct of project communications could fail the software projects and it had happened to 68.4% projects in past 10 years even though there are well defined guidelines from standard bodies for training and certification. In conjunction with the growing needs and identified issues in Malaysia, software industry here also faces the same challenges therefore it is necessary to evaluate the current communications practiced in software development projects. First, the evaluation criteria were listed from literature reviews and a set of questionnaire was designed based on these criteria. Then the level of practice was examined by the criteria found from project communications management in Project Management Body of Knowledge (PMBOK) and the scale of competence was examined by the criteria found from personal competence on communicating in Project Manager Competency Development Framework (PMCDF). Lastly analyse the distribution of project portfolio, level of practice, and scale of competence. The survey comprised 30 software companies in Johor state, and collected response from 52 professionals who experienced in estimated 1145 software development projects. The results showed all the respondents agreed that communications will help to increase the chance of success in software development projects. However the evaluation showed the actual practices is more than half rated as not currently practicing for all the criteria in project communications management average 54.3%. Stakeholders communications involve mostly face-to-face interactions and spontaneous. There is no specific system that defines exactly how a project team should communicate. Personal competence on communicating shows the individual interpersonal skill set in handling problems solving but also reflecting the weakness in managing stakeholder expectation for consistent performance. 2014 Thesis http://eprints.utm.my/id/eprint/48338/ masters Universiti Teknologi Malaysia, Faculty of Computing Faculty of Computing
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
topic	HD Industries Land use Labor
spellingShingle	HD Industries Land use Labor Ying, Tiong Shyue An evaluation of communications for software projects using standard project management guidelines
description	Communication is very important for software project management and improper conduct of project communications could fail the software projects and it had happened to 68.4% projects in past 10 years even though there are well defined guidelines from standard bodies for training and certification. In conjunction with the growing needs and identified issues in Malaysia, software industry here also faces the same challenges therefore it is necessary to evaluate the current communications practiced in software development projects. First, the evaluation criteria were listed from literature reviews and a set of questionnaire was designed based on these criteria. Then the level of practice was examined by the criteria found from project communications management in Project Management Body of Knowledge (PMBOK) and the scale of competence was examined by the criteria found from personal competence on communicating in Project Manager Competency Development Framework (PMCDF). Lastly analyse the distribution of project portfolio, level of practice, and scale of competence. The survey comprised 30 software companies in Johor state, and collected response from 52 professionals who experienced in estimated 1145 software development projects. The results showed all the respondents agreed that communications will help to increase the chance of success in software development projects. However the evaluation showed the actual practices is more than half rated as not currently practicing for all the criteria in project communications management average 54.3%. Stakeholders communications involve mostly face-to-face interactions and spontaneous. There is no specific system that defines exactly how a project team should communicate. Personal competence on communicating shows the individual interpersonal skill set in handling problems solving but also reflecting the weakness in managing stakeholder expectation for consistent performance.
format	Thesis
qualification_level	Master's degree
author	Ying, Tiong Shyue
author_facet	Ying, Tiong Shyue
author_sort	Ying, Tiong Shyue
title	An evaluation of communications for software projects using standard project management guidelines
title_short	An evaluation of communications for software projects using standard project management guidelines
title_full	An evaluation of communications for software projects using standard project management guidelines
title_fullStr	An evaluation of communications for software projects using standard project management guidelines
title_full_unstemmed	An evaluation of communications for software projects using standard project management guidelines
title_sort	evaluation of communications for software projects using standard project management guidelines
granting_institution	Universiti Teknologi Malaysia, Faculty of Computing
granting_department	Faculty of Computing
publishDate	2014
_version_	1747817365856321536

An evaluation of communications for software projects using standard project management guidelines

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