Chinese independent traveler decision-making process through China based social media of Renren

The internet communication technology has change the ways tourist do action of information search when they were in decision-making process. The social network websites are the platform for travelers seeking and sharing traveling experience and tourism information. As a form of electronic word-of-mo...

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Main Author: Bai, Jinglun
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/48798/25/BaiJinglunMFAB2014.pdf
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spelling my-utm-ep.487982020-06-24T01:58:50Z Chinese independent traveler decision-making process through China based social media of Renren 2014-06 Bai, Jinglun G154.9-155.8 Travel and state. Tourism The internet communication technology has change the ways tourist do action of information search when they were in decision-making process. The social network websites are the platform for travelers seeking and sharing traveling experience and tourism information. As a form of electronic word-of-mouth communication, these experienced travelers’ information had a significant influence on the potential travelers, who are the users of social networking website, when they were in tourist decision-making process. This study investigated the tourism information content emerging on the one of the famous social networking website in China named Renren. And it explored how it influences the Chinese independent travelers to conduct their travel decision-making process in Southeast Asia. The mixed methods analysis approach was applied for two round data analysis. The first round analysis is to investigate the most visited destination in Southeast Asia and common tourism information on Renren website. The findings indicated that Thailand and Malaysia are the most visited destination for Chinese independent travelers. And tourist itinerary and destination information are the most comment information emerging on Renren website. The second round analysis is to investigate which stage of tourist decision-making process gets most influences. The finding shows that the stage of felt desire travel and information search get most influences. The results of this study can help tourism marketers notice trends in travel consumers ‘decision-making process as well as a new venue to promote their products. The e-WOM on social networking website will lead to better marketing performance and product enhancement. 2014-06 Thesis http://eprints.utm.my/id/eprint/48798/ http://eprints.utm.my/id/eprint/48798/25/BaiJinglunMFAB2014.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:85766 masters Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic G154.9-155.8 Travel and state
Tourism
spellingShingle G154.9-155.8 Travel and state
Tourism
Bai, Jinglun
Chinese independent traveler decision-making process through China based social media of Renren
description The internet communication technology has change the ways tourist do action of information search when they were in decision-making process. The social network websites are the platform for travelers seeking and sharing traveling experience and tourism information. As a form of electronic word-of-mouth communication, these experienced travelers’ information had a significant influence on the potential travelers, who are the users of social networking website, when they were in tourist decision-making process. This study investigated the tourism information content emerging on the one of the famous social networking website in China named Renren. And it explored how it influences the Chinese independent travelers to conduct their travel decision-making process in Southeast Asia. The mixed methods analysis approach was applied for two round data analysis. The first round analysis is to investigate the most visited destination in Southeast Asia and common tourism information on Renren website. The findings indicated that Thailand and Malaysia are the most visited destination for Chinese independent travelers. And tourist itinerary and destination information are the most comment information emerging on Renren website. The second round analysis is to investigate which stage of tourist decision-making process gets most influences. The finding shows that the stage of felt desire travel and information search get most influences. The results of this study can help tourism marketers notice trends in travel consumers ‘decision-making process as well as a new venue to promote their products. The e-WOM on social networking website will lead to better marketing performance and product enhancement.
format Thesis
qualification_level Master's degree
author Bai, Jinglun
author_facet Bai, Jinglun
author_sort Bai, Jinglun
title Chinese independent traveler decision-making process through China based social media of Renren
title_short Chinese independent traveler decision-making process through China based social media of Renren
title_full Chinese independent traveler decision-making process through China based social media of Renren
title_fullStr Chinese independent traveler decision-making process through China based social media of Renren
title_full_unstemmed Chinese independent traveler decision-making process through China based social media of Renren
title_sort chinese independent traveler decision-making process through china based social media of renren
granting_institution Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department Faculty of Built Environment
publishDate 2014
url http://eprints.utm.my/id/eprint/48798/25/BaiJinglunMFAB2014.pdf
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