Participation, information giving and decision making in different communication styles during medical consultations

Patients‟ participation and doctor‟s information giving are two important components within medical consultations. Research has shown that both components are influenced by the communication style adopted by doctors during medical consultations. This will consequently affect the decision made at the...

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Main Author:	Haron, Nurul Nadia
Format:	Thesis
Language:	English
Published:	2014
Subjects:	BF637 Counseling
Online Access:	http://eprints.utm.my/id/eprint/50706/25/NurulNadiaHaronABHS2014.pdf
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id	my-utm-ep.50706
record_format	uketd_dc
spelling	my-utm-ep.507062020-07-09T01:01:26Z Participation, information giving and decision making in different communication styles during medical consultations 2014-11 Haron, Nurul Nadia BF637 Counseling Patients‟ participation and doctor‟s information giving are two important components within medical consultations. Research has shown that both components are influenced by the communication style adopted by doctors during medical consultations. This will consequently affect the decision made at the end of the consultations. Therefore, this study aims to look at how communication style affects the three important inter-related components in clinical consultation which are patients‟ participation, information provision and decision making. Respondents for this study consist of patients and doctors at a Haematology Clinic in a government hospital in Malaysia. The data gathered for this study involves audio-recordings from authentic clinical consultations. This study adopts a discourse analytic approach based on the components of patient‟s participation for the first stage of analysis while the second stage analysis involves the Roter‟s Interaction Analysis System (RIAS). The findings suggest that there are two types of communication style used by the doctors during the consultations which are the directing and sharing consultation styles. The data analysis in the sharing consultation style showed higher patients' participation and higher information giving by the doctor, and these resulted in a more shared decision making at the end. The type of communication style used by the doctors can affect the outcome of the consultation. The findings of this study have important implications on appropriate consultation style and provide a guideline on improving communication during consultations at the Haematology Clinic. 2014-11 Thesis http://eprints.utm.my/id/eprint/50706/ http://eprints.utm.my/id/eprint/50706/25/NurulNadiaHaronABHS2014.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:85302 masters Universiti Teknologi Malaysia, Faculty of Language Academy Faculty of Language Academy
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	BF637 Counseling
spellingShingle	BF637 Counseling Haron, Nurul Nadia Participation, information giving and decision making in different communication styles during medical consultations
description	Patients‟ participation and doctor‟s information giving are two important components within medical consultations. Research has shown that both components are influenced by the communication style adopted by doctors during medical consultations. This will consequently affect the decision made at the end of the consultations. Therefore, this study aims to look at how communication style affects the three important inter-related components in clinical consultation which are patients‟ participation, information provision and decision making. Respondents for this study consist of patients and doctors at a Haematology Clinic in a government hospital in Malaysia. The data gathered for this study involves audio-recordings from authentic clinical consultations. This study adopts a discourse analytic approach based on the components of patient‟s participation for the first stage of analysis while the second stage analysis involves the Roter‟s Interaction Analysis System (RIAS). The findings suggest that there are two types of communication style used by the doctors during the consultations which are the directing and sharing consultation styles. The data analysis in the sharing consultation style showed higher patients' participation and higher information giving by the doctor, and these resulted in a more shared decision making at the end. The type of communication style used by the doctors can affect the outcome of the consultation. The findings of this study have important implications on appropriate consultation style and provide a guideline on improving communication during consultations at the Haematology Clinic.
format	Thesis
qualification_level	Master's degree
author	Haron, Nurul Nadia
author_facet	Haron, Nurul Nadia
author_sort	Haron, Nurul Nadia
title	Participation, information giving and decision making in different communication styles during medical consultations
title_short	Participation, information giving and decision making in different communication styles during medical consultations
title_full	Participation, information giving and decision making in different communication styles during medical consultations
title_fullStr	Participation, information giving and decision making in different communication styles during medical consultations
title_full_unstemmed	Participation, information giving and decision making in different communication styles during medical consultations
title_sort	participation, information giving and decision making in different communication styles during medical consultations
granting_institution	Universiti Teknologi Malaysia, Faculty of Language Academy
granting_department	Faculty of Language Academy
publishDate	2014
url	http://eprints.utm.my/id/eprint/50706/25/NurulNadiaHaronABHS2014.pdf
_version_	1747817516584927232

Participation, information giving and decision making in different communication styles during medical consultations

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