Student expectation and perception of service quality in UTM hostel
Customers’ satisfaction and service quality continue to attract the attention of researcher and practitioners in a wide variety of disciplines. This is not surprising, since a number of studies have shown a moderate to strong relationship between these constructs and consumer loyalty or repeat purch...
Saved in:
Main Author: | Moharyakasimivan, Ivan |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2014
|
Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/53499/25/IvanMoharyakasimivanMFGHT2014.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The impact of service quality and activity on visitors' satisfaction: A study on tourism industry in Sarawak (Damai Puri Resort, Sematan Palm Beach Resort, & One Hotel Santubong)
by: Pui, Derrick Len Khan
Published: (2013) -
Pembinaan modul pembelajaran kendiri melalui laman web dalam matapelajaran pembuatan perabot bagi pelajar berkeperluan khas (pekak) Sekolah Pendidikan Khas Shah Alam
by: Yurani, Fadilah
Published: (2003) -
Tinjauan gaya pembelajaran pelajar-pelajar pekak di Sekolah Pendidikan Khas Besut, Terengganu : satu kajian kes
by: Jaafar, Jusma
Published: (2004) -
Program Pendidikan Khas (pekak) di Institusi Pendidikan Teknikal Kementerian Pendidikan Malaysia
by: Hussain, Mohamad Reduan
Published: (2004) -
Kemampuan Politeknik Kementerian Pendidikan Malaysia melaksanakan program pendidikan khas bagi pelajar cacat pendengaran (pekak) dalam program sijil dan diploma politeknik
by: Muzafar, Siti Asmiza
Published: (2004)