Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah

There has been a growing demand and interest of E-commerce by the consumers all over the world, and Malaysia is no exception. This study aims to provide an appropriate guideline of online trading according to Islamic business principles. The specific objectives of this study are to analyse the conce...

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Main Author: Rohmad (Rahmad), Siti Haniah
Format: Thesis
Published: 2015
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id my-utm-ep.53601
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spelling my-utm-ep.536012020-07-22T03:34:28Z Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah 2015-03 Rohmad (Rahmad), Siti Haniah BP Islam. Bahaism. Theosophy, etc There has been a growing demand and interest of E-commerce by the consumers all over the world, and Malaysia is no exception. This study aims to provide an appropriate guideline of online trading according to Islamic business principles. The specific objectives of this study are to analyse the concept of E-commerce from the shariah perspective, to identify the type of misconducts committed by online business sellers while doing online transaction and also to suggest a guideline for online business activity according the shariah principles. This study employed a qualitative research method that include library research, document analysis and observation of the 10 online portals that were selected based on the highest search rating by the consumers. The elements observed in the portals were the aspects of compliance and misconduct based on the Consumer Protection Act 1999. From the analysis, it can be concluded that the concept of shariah – based E-commerce follows the characteristics of Islamic business transaction. The concept also comprises the process of offer and acceptance as suggested in Islamic contract, avoids interest in the method of payment, promotes products transparently and ethically and applies the Islamic ethical values. It is also discovered that there have been serious misconducts practised by the online traders including not displaying business details, not providing business terms and conditions, utilising non-Islamic financial institutions for the method of payment, unclear notification on the type of courier services being used and using non-Islamic approach in promoting products. This study suggests a set of ethical guidelines according to the shariah principles to the online traders in Malaysia. This study is very useful to the online traders, government, statutory bodies and consumers. 2015-03 Thesis http://eprints.utm.my/id/eprint/53601/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:85154 masters Universiti Teknologi Malaysia, Faculty of Islamic Civilization Faculty of Islamic Civilization
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
topic BP Islam
Bahaism
Theosophy, etc
spellingShingle BP Islam
Bahaism
Theosophy, etc
Rohmad (Rahmad), Siti Haniah
Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
description There has been a growing demand and interest of E-commerce by the consumers all over the world, and Malaysia is no exception. This study aims to provide an appropriate guideline of online trading according to Islamic business principles. The specific objectives of this study are to analyse the concept of E-commerce from the shariah perspective, to identify the type of misconducts committed by online business sellers while doing online transaction and also to suggest a guideline for online business activity according the shariah principles. This study employed a qualitative research method that include library research, document analysis and observation of the 10 online portals that were selected based on the highest search rating by the consumers. The elements observed in the portals were the aspects of compliance and misconduct based on the Consumer Protection Act 1999. From the analysis, it can be concluded that the concept of shariah – based E-commerce follows the characteristics of Islamic business transaction. The concept also comprises the process of offer and acceptance as suggested in Islamic contract, avoids interest in the method of payment, promotes products transparently and ethically and applies the Islamic ethical values. It is also discovered that there have been serious misconducts practised by the online traders including not displaying business details, not providing business terms and conditions, utilising non-Islamic financial institutions for the method of payment, unclear notification on the type of courier services being used and using non-Islamic approach in promoting products. This study suggests a set of ethical guidelines according to the shariah principles to the online traders in Malaysia. This study is very useful to the online traders, government, statutory bodies and consumers.
format Thesis
qualification_level Master's degree
author Rohmad (Rahmad), Siti Haniah
author_facet Rohmad (Rahmad), Siti Haniah
author_sort Rohmad (Rahmad), Siti Haniah
title Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
title_short Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
title_full Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
title_fullStr Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
title_full_unstemmed Garis panduan dan etika e-Dagang bagi produk fizikal menurut perspektif syariah
title_sort garis panduan dan etika e-dagang bagi produk fizikal menurut perspektif syariah
granting_institution Universiti Teknologi Malaysia, Faculty of Islamic Civilization
granting_department Faculty of Islamic Civilization
publishDate 2015
_version_ 1747817591581179904