Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia

In the Ninth Malaysia Plan which ended in 2010; JKR implement more than 7000 projects for government agencies. Not all of these projects were delivered on time and in some cases, JKR was not getting positive feedback on the finished products from the clients and users. Therefore, the department has...

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Main Author: Mohamed Ramlee, Mohd. Fazril
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.utm.my/id/eprint/53789/25/MohdFazrilMohamedRamleeMFKA2015.pdf
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spelling my-utm-ep.537892020-09-02T07:54:24Z Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia 2015-01 Mohamed Ramlee, Mohd. Fazril TA Engineering (General). Civil engineering (General) In the Ninth Malaysia Plan which ended in 2010; JKR implement more than 7000 projects for government agencies. Not all of these projects were delivered on time and in some cases, JKR was not getting positive feedback on the finished products from the clients and users. Therefore, the department has put an initiative to investigate the offices performance at construction site by considering the QWL dimensions and factors towards the performances of the project. This study aims to devise and develop the QWL framework among JKR’s officers at construction sites and to achieve the following objectives; (1) to determine the perception of JKR’s officers towards their QWL, (2) to measure the significant of QWL dimensions and related factors that influence project performance and (3) to propose and develop QWL framework for site officers in JKR. Results from the survey and interview sessions reported that all site staffs in JKR were satisfied with their quality of working life at site. The fact was justified from the actual scores obtained for each QWL dimensions more than the overall average index. All four (4) QWL dimensions have significant relationship with the project performance; however work context was identified is most influence to project performance. The QWL framework for site staffs has successfully developed accordingly based on the findings from objectives (1), (2) and qualitative results on required skills set for site staffs. 2015-01 Thesis http://eprints.utm.my/id/eprint/53789/ http://eprints.utm.my/id/eprint/53789/25/MohdFazrilMohamedRamleeMFKA2015.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:85398 masters Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic TA Engineering (General)
Civil engineering (General)
spellingShingle TA Engineering (General)
Civil engineering (General)
Mohamed Ramlee, Mohd. Fazril
Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
description In the Ninth Malaysia Plan which ended in 2010; JKR implement more than 7000 projects for government agencies. Not all of these projects were delivered on time and in some cases, JKR was not getting positive feedback on the finished products from the clients and users. Therefore, the department has put an initiative to investigate the offices performance at construction site by considering the QWL dimensions and factors towards the performances of the project. This study aims to devise and develop the QWL framework among JKR’s officers at construction sites and to achieve the following objectives; (1) to determine the perception of JKR’s officers towards their QWL, (2) to measure the significant of QWL dimensions and related factors that influence project performance and (3) to propose and develop QWL framework for site officers in JKR. Results from the survey and interview sessions reported that all site staffs in JKR were satisfied with their quality of working life at site. The fact was justified from the actual scores obtained for each QWL dimensions more than the overall average index. All four (4) QWL dimensions have significant relationship with the project performance; however work context was identified is most influence to project performance. The QWL framework for site staffs has successfully developed accordingly based on the findings from objectives (1), (2) and qualitative results on required skills set for site staffs.
format Thesis
qualification_level Master's degree
author Mohamed Ramlee, Mohd. Fazril
author_facet Mohamed Ramlee, Mohd. Fazril
author_sort Mohamed Ramlee, Mohd. Fazril
title Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
title_short Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
title_full Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
title_fullStr Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
title_full_unstemmed Enhancement of quality of working life among site officers at Jabatan Kerja Raya Malaysia
title_sort enhancement of quality of working life among site officers at jabatan kerja raya malaysia
granting_institution Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department Faculty of Civil Engineering
publishDate 2015
url http://eprints.utm.my/id/eprint/53789/25/MohdFazrilMohamedRamleeMFKA2015.pdf
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