Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna

Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna

The Department of Survey and Mapping Malaysia has introduced an application of e-biz JUPEM Geoportal in 2006. The main objective of establishment of e-biz JUPEM Geoportal application is to simplify the procedures of service delivery by the JUPEM in sales of JUPEM products through online transactions...

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Main Author: Hamdan, Siti Norhazirah
Format: Thesis
Language:English
Published: 2015
Subjects:
HD1394-1394.5 Real estate management
Online Access:http://eprints.utm.my/id/eprint/53796/25/SitiNorhazirahHamdanMFGHT2015.pdf
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spelling my-utm-ep.537962020-09-02T08:54:38Z Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna 2015-01 Hamdan, Siti Norhazirah HD1394-1394.5 Real estate management The Department of Survey and Mapping Malaysia has introduced an application of e-biz JUPEM Geoportal in 2006. The main objective of establishment of e-biz JUPEM Geoportal application is to simplify the procedures of service delivery by the JUPEM in sales of JUPEM products through online transactions to the consumers. However, the services offered must meet user’s requirements since it is the main key factor that influenced the usage rate of an application. Thus, this research intends to study the user satisfaction level of e-biz JUPEM GeoPortal application as well as the problems encountered by users. The study was conducted on 40 respondents from Licensed Land Surveyor firm and company in the Klang Valley area through the distribution of questionnaires. The study found that the user satisfaction is only at good level. The main problem is the cadastral product purchased by the consumer has a specific time period stipulated for it to be use. Hence, the results of this study can be used as a basis for proposing measures that can be undertake by the responsible party to be used for improving the system in the future. 2015-01 Thesis http://eprints.utm.my/id/eprint/53796/ http://eprints.utm.my/id/eprint/53796/25/SitiNorhazirahHamdanMFGHT2015.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:86225 masters Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate Faculty of Geoinformation and Real Estate
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD1394-1394.5 Real estate management
spellingShingle HD1394-1394.5 Real estate management
Hamdan, Siti Norhazirah
Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
description The Department of Survey and Mapping Malaysia has introduced an application of e-biz JUPEM Geoportal in 2006. The main objective of establishment of e-biz JUPEM Geoportal application is to simplify the procedures of service delivery by the JUPEM in sales of JUPEM products through online transactions to the consumers. However, the services offered must meet user’s requirements since it is the main key factor that influenced the usage rate of an application. Thus, this research intends to study the user satisfaction level of e-biz JUPEM GeoPortal application as well as the problems encountered by users. The study was conducted on 40 respondents from Licensed Land Surveyor firm and company in the Klang Valley area through the distribution of questionnaires. The study found that the user satisfaction is only at good level. The main problem is the cadastral product purchased by the consumer has a specific time period stipulated for it to be use. Hence, the results of this study can be used as a basis for proposing measures that can be undertake by the responsible party to be used for improving the system in the future.
format Thesis
qualification_level Master's degree
author Hamdan, Siti Norhazirah
author_facet Hamdan, Siti Norhazirah
author_sort Hamdan, Siti Norhazirah
title Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
title_short Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
title_full Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
title_fullStr Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
title_full_unstemmed Aplikasi E-Biz JUPEM geoportal dalam pembelian produk kadaster daripada perspektif pengguna
title_sort aplikasi e-biz jupem geoportal dalam pembelian produk kadaster daripada perspektif pengguna
granting_institution Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate
granting_department Faculty of Geoinformation and Real Estate
publishDate 2015
url http://eprints.utm.my/id/eprint/53796/25/SitiNorhazirahHamdanMFGHT2015.pdf
_version_ 1747817628999614464

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