Mengkaji ciri-ciri kualiti perkhidmatan bas terhadap pengguna, operator bas dan kerajaan
This study is about the level of quality of bus services for the customer, bus operators and bus management in UTM. There are two research objectives in this study that to study the characteristics of the quality of public bus services from the perspective of the users, bus operators and bus managem...
Saved in:
Main Author: | Mohd. Nasruddin, Mohd. Zhafran |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2014
|
Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/53874/1/MohdZhafranMFGHT2014.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Sistem Pengangkutan Bas Satu Kajian Kes : Perkhidmatan Bas dalam Kampus Universiti Utara Malaysia Sintok, Kedah Darul Aman
by: Maimon, Hj. Mustapa
Published: (1994) -
Ketersampaian penduduk terhadap perkhidmatan bas awam di Bandaraya Kota Kinabalu
by: Saravanan a/l Sundara Sakaran
Published: (2019) -
Pengurusan perkhidmatan bas berhenti-henti dan kemudahannya di Bandar Raya Johor Bahru
by: Abdul Samad, Zainuddin
Published: (2004) -
Kajian terhadap keberkesanan perkhidmatan pengangkutan : kes kajian : program bas kampus di kampus induk Universiti Teknologi Mara (UiTM) Shah Alam
by: Jaafar, Salmiah
Published: (2001) -
Kajian perkhidmatan pengangkutan bas awam. Kes Kajian: Lapangan Terbang Antarabangsa Subang, Kuala Lumpur / Azmir Hj. Jaafar and Zailani Panut
by: Jaafar, Azmir, et al.
Published: (1985)