Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi

Employees’ commitment contributes towards effectiveness in an organization. However, commitment can be impaired in the absence of the emphasis placed on psychological factors. These psychological factors that affect commitment are emotional intelligence, personality and self-esteem. Therefore, this...

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Main Author:	Johar, Siti Sarawati
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/54850/1/SitiSarawatiJoharPFM2015.pdf
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id	my-utm-ep.54850
record_format	uketd_dc
spelling	my-utm-ep.548502020-11-09T06:06:23Z Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi 2015-08 Johar, Siti Sarawati HD28 Management. Industrial Management Employees’ commitment contributes towards effectiveness in an organization. However, commitment can be impaired in the absence of the emphasis placed on psychological factors. These psychological factors that affect commitment are emotional intelligence, personality and self-esteem. Therefore, this study aims to investigate how these factors influence commitment. The research tested the impact of emotional intelligence on commitment; impact of emotional intelligence on self-esteem; impact of self-esteem on commitment; identified personality traits as moderators in the relationship between emotional intelligence and self-esteem; and determined the role of self-esteem as a mediator in the relationship between emotional intelligence and commitment. 162 civil servants employed by the Local Authority (LA) in the southern zone of peninsular Malaysia were chosen as respondents. Measurement tools used in the study are Emotional Intelligence Self-Description Inventory (EISDI), Eysenck Personality Questionnaire-Revised Short Form (EPQR-S), Rosenberg Self-Esteem Scale (RSES) and Employee Commitment Survey Revised Version (ECS-R). Descriptive and inferential analyses of the data included simple regression, multiple regression, and hierarchical regression. The results showed that the emotional intelligence dimension of facilitating thinking with emotion, and dimension of regulation and management of emotion had an impact on affective and normative commitment. In addition, the dimension of facilitating thinking with emotion had an impact on continuance commitment. Next, the dimension of regulation and management of emotion had an impact on self-esteem whereas the other three dimensions of emotional intelligence had no impact. However, self-esteem had an impact on affective and normative commitment. Personality traits such as extraversion, neuroticism and psychoticism do not have a function as moderators in the relationship between emotional intelligence and self-esteem. The most important finding from this study is that self-esteem served as a partial mediator in the relationship between dimension of regulation and management of emotion with affective and normative commitment. From the study, it is proposed that strength of emotional intelligence and self-esteem among employees should be the focus in order to improve employees’ commitment. This study can also be used as a reference for any organization to improve their employees’ commitment. 2015-08 Thesis http://eprints.utm.my/id/eprint/54850/ http://eprints.utm.my/id/eprint/54850/1/SitiSarawatiJoharPFM2015.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:98458 phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Johar, Siti Sarawati Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
description	Employees’ commitment contributes towards effectiveness in an organization. However, commitment can be impaired in the absence of the emphasis placed on psychological factors. These psychological factors that affect commitment are emotional intelligence, personality and self-esteem. Therefore, this study aims to investigate how these factors influence commitment. The research tested the impact of emotional intelligence on commitment; impact of emotional intelligence on self-esteem; impact of self-esteem on commitment; identified personality traits as moderators in the relationship between emotional intelligence and self-esteem; and determined the role of self-esteem as a mediator in the relationship between emotional intelligence and commitment. 162 civil servants employed by the Local Authority (LA) in the southern zone of peninsular Malaysia were chosen as respondents. Measurement tools used in the study are Emotional Intelligence Self-Description Inventory (EISDI), Eysenck Personality Questionnaire-Revised Short Form (EPQR-S), Rosenberg Self-Esteem Scale (RSES) and Employee Commitment Survey Revised Version (ECS-R). Descriptive and inferential analyses of the data included simple regression, multiple regression, and hierarchical regression. The results showed that the emotional intelligence dimension of facilitating thinking with emotion, and dimension of regulation and management of emotion had an impact on affective and normative commitment. In addition, the dimension of facilitating thinking with emotion had an impact on continuance commitment. Next, the dimension of regulation and management of emotion had an impact on self-esteem whereas the other three dimensions of emotional intelligence had no impact. However, self-esteem had an impact on affective and normative commitment. Personality traits such as extraversion, neuroticism and psychoticism do not have a function as moderators in the relationship between emotional intelligence and self-esteem. The most important finding from this study is that self-esteem served as a partial mediator in the relationship between dimension of regulation and management of emotion with affective and normative commitment. From the study, it is proposed that strength of emotional intelligence and self-esteem among employees should be the focus in order to improve employees’ commitment. This study can also be used as a reference for any organization to improve their employees’ commitment.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Johar, Siti Sarawati
author_facet	Johar, Siti Sarawati
author_sort	Johar, Siti Sarawati
title	Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
title_short	Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
title_full	Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
title_fullStr	Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
title_full_unstemmed	Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
title_sort	kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2015
url	http://eprints.utm.my/id/eprint/54850/1/SitiSarawatiJoharPFM2015.pdf
_version_	1747817740958171136

Kesan pengaruh kecerdasan emosi, personaliti dan estim kendiri ke atas komitmen terhadap organisasi

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