The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia

Due to the increasing uncertainties and rapid changes in business environment, strategic planning has been extensively adopted in most organisations. Nowadays, nonprofit organisations also adopt strategic planning to improve their competitive advantage and long-term performance. This research aimed...

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Main Author:	Alshammari, Abdulsattar Mathqal
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/61074/1/AbdulSattarMathqalPFM2015.pdf
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id	my-utm-ep.61074
record_format	uketd_dc
spelling	my-utm-ep.610742017-10-08T11:42:06Z The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia 2015-05 Alshammari, Abdulsattar Mathqal HD28 Management. Industrial Management Due to the increasing uncertainties and rapid changes in business environment, strategic planning has been extensively adopted in most organisations. Nowadays, nonprofit organisations also adopt strategic planning to improve their competitive advantage and long-term performance. This research aimed to study the mediation effect of organisational innovation to improve organisational performance of non-profit organisations. It also focused on identifying dimensions that best represent strategic planning organisational innovation and organisational performance. Besides that, it investigated how organisational performance can be achieved through strategic planning and iimovation. A mixed method research using survey questionnaire and a semistructured interview guide were adopted in the study. 257 Chief Executive Officers (CEOs) of Saudi non-profit organisations participated in the survey and based on quota sampling, 30 CEOs participated in the semi-structured interview. The study validated the mediation impact of organisational innovation on mission, knowledge and growth perspective, internal processes perspective, customer satisfaction perspective and financial perspective obtained from regression analysis and supported by Sobel Test. The findings of this research showed that organisational innovation is a strong contributor to the improvement of internal processes whilst the contribution of organisational innovation is moderate towards the mission, knowledge and growth and customer perspectives. The best dimensions that represent strategic planning processes are strategic orientation, strategic analysis, organisational resources management, top management support, audit and control strategy, and strategy implementation. In addition, dimensions that best represent organisational iimovation are organisational learning, organisational innovation process, organisational innovation and organisational structure, innovation strategy, and organisational linkages. Finally, dimensions that best represent organisational performance are mission achievement, customer satisfaction, internal processes, employee learning and growth, and financial performance. The findings also revealed that Saudi nonprofit organisations are increasingly becoming aware that strategic planning process and organisational innovation have the ability to improve performance. Moreover, it has been revealed that strategy and innovation can improve performance through reduction of costs and time and enhance effectiveness. Therefore, it is recommended that Saudi nonprofit organisations should focus on applying strategic planning as a process to motivate employees to be innovative as well as achieve a higher and sustainable performance. 2015-05 Thesis http://eprints.utm.my/id/eprint/61074/ http://eprints.utm.my/id/eprint/61074/1/AbdulSattarMathqalPFM2015.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:96592 phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Alshammari, Abdulsattar Mathqal The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
description	Due to the increasing uncertainties and rapid changes in business environment, strategic planning has been extensively adopted in most organisations. Nowadays, nonprofit organisations also adopt strategic planning to improve their competitive advantage and long-term performance. This research aimed to study the mediation effect of organisational innovation to improve organisational performance of non-profit organisations. It also focused on identifying dimensions that best represent strategic planning organisational innovation and organisational performance. Besides that, it investigated how organisational performance can be achieved through strategic planning and iimovation. A mixed method research using survey questionnaire and a semistructured interview guide were adopted in the study. 257 Chief Executive Officers (CEOs) of Saudi non-profit organisations participated in the survey and based on quota sampling, 30 CEOs participated in the semi-structured interview. The study validated the mediation impact of organisational innovation on mission, knowledge and growth perspective, internal processes perspective, customer satisfaction perspective and financial perspective obtained from regression analysis and supported by Sobel Test. The findings of this research showed that organisational innovation is a strong contributor to the improvement of internal processes whilst the contribution of organisational innovation is moderate towards the mission, knowledge and growth and customer perspectives. The best dimensions that represent strategic planning processes are strategic orientation, strategic analysis, organisational resources management, top management support, audit and control strategy, and strategy implementation. In addition, dimensions that best represent organisational iimovation are organisational learning, organisational innovation process, organisational innovation and organisational structure, innovation strategy, and organisational linkages. Finally, dimensions that best represent organisational performance are mission achievement, customer satisfaction, internal processes, employee learning and growth, and financial performance. The findings also revealed that Saudi nonprofit organisations are increasingly becoming aware that strategic planning process and organisational innovation have the ability to improve performance. Moreover, it has been revealed that strategy and innovation can improve performance through reduction of costs and time and enhance effectiveness. Therefore, it is recommended that Saudi nonprofit organisations should focus on applying strategic planning as a process to motivate employees to be innovative as well as achieve a higher and sustainable performance.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Alshammari, Abdulsattar Mathqal
author_facet	Alshammari, Abdulsattar Mathqal
author_sort	Alshammari, Abdulsattar Mathqal
title	The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
title_short	The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
title_full	The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
title_fullStr	The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
title_full_unstemmed	The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia
title_sort	mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the kingdom of saudi arabia
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2015
url	http://eprints.utm.my/id/eprint/61074/1/AbdulSattarMathqalPFM2015.pdf
_version_	1747817777591222272

The mediating role of organisational innovation in the relationship between strategic planning process and organisational performance in nonprofit organisations in the Kingdom of Saudi Arabia

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