New Product Development Framework For Engineer-Toorder Production

Engineer-to-order (ETO) companies which use fresh design every time there is a confirmed order from the customer need to have an effective NPD program. Problems such as design iteration or rework, inability to deliver product on time, cost overrun, inability of contractor or supplier to meet the dea...

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Main Author: Abdul Rahim, Abd. Rahman
Format: Thesis
Published: 2006
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spelling my-utm-ep.68772011-01-17T14:10:11Z New Product Development Framework For Engineer-Toorder Production 2006 Abdul Rahim, Abd. Rahman TJ Mechanical engineering and machinery Engineer-to-order (ETO) companies which use fresh design every time there is a confirmed order from the customer need to have an effective NPD program. Problems such as design iteration or rework, inability to deliver product on time, cost overrun, inability of contractor or supplier to meet the deadlines are detrimental to the success of the project. The objective of this thesis is to formulate an NPD framework for companies producing ETO products with a view to improving the existing NPD process and act as a foundation for an effective NPD program. Three case studies were conducted during the development of the framework. The first case study which was on the design of pultrusion machine revealed that NPD process was complex with significant interactions among many parties. The second case study confirmed that there were vast differences between ETO and make-to-stock (MTS) companies in terms of manufacturing, human resource, production planning and quality. Critical success factors (CSF) for NPD were derived from the first and second case study as well as from literature, and were used to develop, validate and pilot the third case study instruments. Specifications of the framework were determined prior to developing NPD Framework I. The result from the third case study showed that different companies practiced NPD process differently and all companies did not have a formalized NPD program. Feedback from the third case study was used to develop NPD Framework II which was then validated by experts. Validation feedback was used to develop NPD Framework III which addressed all the unique requirements of ETO operations and covered most aspects of NPD. The core of the framework is NPD process which starts from the front end to the back end and guided by NPD philosophy. NPD processes are supported by communication and information management, benchmarking, human resource and project management. The framework acts as a foundation and consists of all relevant elements from the CSF necessary to guide ETO companies in carrying out effective NPD operations. 2006 Thesis http://eprints.utm.my/id/eprint/6877/ http://sps.utm.my/ phd doctoral Universiti Teknologi Malaysia, Faculty of Mechanical Engineering Faculty of Mechanical Engineering
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
topic TJ Mechanical engineering and machinery
spellingShingle TJ Mechanical engineering and machinery
Abdul Rahim, Abd. Rahman
New Product Development Framework For Engineer-Toorder Production
description Engineer-to-order (ETO) companies which use fresh design every time there is a confirmed order from the customer need to have an effective NPD program. Problems such as design iteration or rework, inability to deliver product on time, cost overrun, inability of contractor or supplier to meet the deadlines are detrimental to the success of the project. The objective of this thesis is to formulate an NPD framework for companies producing ETO products with a view to improving the existing NPD process and act as a foundation for an effective NPD program. Three case studies were conducted during the development of the framework. The first case study which was on the design of pultrusion machine revealed that NPD process was complex with significant interactions among many parties. The second case study confirmed that there were vast differences between ETO and make-to-stock (MTS) companies in terms of manufacturing, human resource, production planning and quality. Critical success factors (CSF) for NPD were derived from the first and second case study as well as from literature, and were used to develop, validate and pilot the third case study instruments. Specifications of the framework were determined prior to developing NPD Framework I. The result from the third case study showed that different companies practiced NPD process differently and all companies did not have a formalized NPD program. Feedback from the third case study was used to develop NPD Framework II which was then validated by experts. Validation feedback was used to develop NPD Framework III which addressed all the unique requirements of ETO operations and covered most aspects of NPD. The core of the framework is NPD process which starts from the front end to the back end and guided by NPD philosophy. NPD processes are supported by communication and information management, benchmarking, human resource and project management. The framework acts as a foundation and consists of all relevant elements from the CSF necessary to guide ETO companies in carrying out effective NPD operations.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Abdul Rahim, Abd. Rahman
author_facet Abdul Rahim, Abd. Rahman
author_sort Abdul Rahim, Abd. Rahman
title New Product Development Framework For Engineer-Toorder Production
title_short New Product Development Framework For Engineer-Toorder Production
title_full New Product Development Framework For Engineer-Toorder Production
title_fullStr New Product Development Framework For Engineer-Toorder Production
title_full_unstemmed New Product Development Framework For Engineer-Toorder Production
title_sort new product development framework for engineer-toorder production
granting_institution Universiti Teknologi Malaysia, Faculty of Mechanical Engineering
granting_department Faculty of Mechanical Engineering
publishDate 2006
_version_ 1747814699628494848