Satu Kajian terhadap tahap kepuasan pengguna dalam perkhidmatan terminal layan diri yang di sediakan oleh bank-bank : Satu Kajian di sekitar kawasan Johor Bahru.
ABSTRACT Increasingly companies are realizing that long term survival is tied to delivering valued products or services that satisfy customers’ needs. As the environment in which they operate becomes more competitive, companies are increasingly paying attention to the role of customer sat...
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| Format: | Thesis |
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2004
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