Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000

Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000

IS0 9001 is a quality system that is fast becoming popular and has also become a taken path of service based industries around the world including the service sector. However, the process of acquiring certification seems to be riddled with problems. A big number of organizations around the world use...

Full description

Saved in:
Bibliographic Details
Main Author: Muhammad, Mohamad Syakiran
Format: Thesis
Language:English
Published: 2004
Subjects:
QA76 Computer software
Online Access:http://eprints.utm.my/id/eprint/7374/1/MohamadSyakiranMuhammadMFSKSM2004.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-utm-ep.7374
record_format uketd_dc
spelling my-utm-ep.73742018-09-22T08:22:36Z Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000 2004-03 Muhammad, Mohamad Syakiran QA76 Computer software IS0 9001 is a quality system that is fast becoming popular and has also become a taken path of service based industries around the world including the service sector. However, the process of acquiring certification seems to be riddled with problems. A big number of organizations around the world use a number of techniques and technologies to manage knowledge thoroughly. Their objective is to help subordinates/workers improve their methods of giving to the organization in terms of co-operation, experience and knowledge sharing, and also learning from other co-workers. Literature reviews have been conducted to prove that knowledge management (KM) support applications towards respective communities of practise (COP) have indeed been IS0 certified. Key points of the developed system have been adapted &om Nonaka and Takeuchi KM model with support of the IS0 9000 problem solving methods. This will help the COP in terms of experience sharing from more advanced organizations. The Sistem Pengumpulan Pengetahuan Penyelesaian Masalah IS0 9000' is proposed to help create a knowledge sharing environment between organizations that intend on acquiring IS0 certification. The main objective is to acquire the experience knowledge of successfid IS0 certified organizations though co-operation, experience and knowledge sharing and also to learn from others experience. 2004-03 Thesis http://eprints.utm.my/id/eprint/7374/ http://eprints.utm.my/id/eprint/7374/1/MohamadSyakiranMuhammadMFSKSM2004.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:62433 masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic QA76 Computer software
spellingShingle QA76 Computer software
Muhammad, Mohamad Syakiran
Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
description IS0 9001 is a quality system that is fast becoming popular and has also become a taken path of service based industries around the world including the service sector. However, the process of acquiring certification seems to be riddled with problems. A big number of organizations around the world use a number of techniques and technologies to manage knowledge thoroughly. Their objective is to help subordinates/workers improve their methods of giving to the organization in terms of co-operation, experience and knowledge sharing, and also learning from other co-workers. Literature reviews have been conducted to prove that knowledge management (KM) support applications towards respective communities of practise (COP) have indeed been IS0 certified. Key points of the developed system have been adapted &om Nonaka and Takeuchi KM model with support of the IS0 9000 problem solving methods. This will help the COP in terms of experience sharing from more advanced organizations. The Sistem Pengumpulan Pengetahuan Penyelesaian Masalah IS0 9000' is proposed to help create a knowledge sharing environment between organizations that intend on acquiring IS0 certification. The main objective is to acquire the experience knowledge of successfid IS0 certified organizations though co-operation, experience and knowledge sharing and also to learn from others experience.
format Thesis
qualification_level Master's degree
author Muhammad, Mohamad Syakiran
author_facet Muhammad, Mohamad Syakiran
author_sort Muhammad, Mohamad Syakiran
title Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
title_short Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
title_full Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
title_fullStr Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
title_full_unstemmed Sistem pengumpulan pengetahuan penyelesaian masalah ISO 9000
title_sort sistem pengumpulan pengetahuan penyelesaian masalah iso 9000
granting_institution Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department Faculty of Computer Science and Information System
publishDate 2004
url http://eprints.utm.my/id/eprint/7374/1/MohamadSyakiranMuhammadMFSKSM2004.pdf
_version_ 1747814713550438400

Similar Items