Relationship between statistical process control critical success factors and organizational performance
Statistical Process Control (SPC) is a statistical based techniques and methods used within the improvement based philosophy such as Total Quality Management (TQM) and Six Sigma. SPC research can be divided into two major categories: technical and methodological aspects and the organizational and th...
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Format: | Thesis |
Language: | English |
Published: |
2015
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Online Access: | http://eprints.utm.my/id/eprint/77674/1/JafriMohdRohaniPFKM2015.pdf |
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