Managerial roles on knowledge sharing behaviour among Malaysian civil servants

Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initi...

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Main Author:	Kathiravelu, Sunita Rega
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf
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id	my-utm-ep.77946
record_format	uketd_dc
spelling	my-utm-ep.779462018-07-18T07:36:49Z Managerial roles on knowledge sharing behaviour among Malaysian civil servants 2016-01 Kathiravelu, Sunita Rega HD28 Management. Industrial Management Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initiatives. In this sector, Administrative and Diplomatic Officers (PTD) play a crucial role in developing initiatives and implementing national policies aimed towards influencing knowledge productivity within the country. This study investigates how PTD demonstrate their managerial roles to cultivate knowledge sharing behaviour (KSB) within the public sector. Organisational culture (clan and hierarchical cultures) was also examined as a moderator of the study. A positivist approach was utilized through the collection of questionnaires from PTD of twenty four ministries in Putrajaya, Malaysia. Based on purposive sampling, seventeen respondents who fulfilled the research requirements were chosen from each ministry. Findings revealed that interpersonal and informational roles have significant relationships towards cultivating a positive KSB, as one desire to acquire and share knowledge will be higher in a friendlier, closer and more participative culture. However, hierarchical cultured organisations with multiple levels of rules and strict approval stages were found to be insignificant in the establishment of an effective KSB in the civil service. Based on the findings, there is a need for proper placement of PTD as it can influence an effective formation of KSB as well as creating a more harmonious working environment that emphasizes on building trust. This set up will eventually contribute to the improvement in the delivery of knowledge sharing behaviour. 2016-01 Thesis http://eprints.utm.my/id/eprint/77946/ http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:97593 phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Kathiravelu, Sunita Rega Managerial roles on knowledge sharing behaviour among Malaysian civil servants
description	Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initiatives. In this sector, Administrative and Diplomatic Officers (PTD) play a crucial role in developing initiatives and implementing national policies aimed towards influencing knowledge productivity within the country. This study investigates how PTD demonstrate their managerial roles to cultivate knowledge sharing behaviour (KSB) within the public sector. Organisational culture (clan and hierarchical cultures) was also examined as a moderator of the study. A positivist approach was utilized through the collection of questionnaires from PTD of twenty four ministries in Putrajaya, Malaysia. Based on purposive sampling, seventeen respondents who fulfilled the research requirements were chosen from each ministry. Findings revealed that interpersonal and informational roles have significant relationships towards cultivating a positive KSB, as one desire to acquire and share knowledge will be higher in a friendlier, closer and more participative culture. However, hierarchical cultured organisations with multiple levels of rules and strict approval stages were found to be insignificant in the establishment of an effective KSB in the civil service. Based on the findings, there is a need for proper placement of PTD as it can influence an effective formation of KSB as well as creating a more harmonious working environment that emphasizes on building trust. This set up will eventually contribute to the improvement in the delivery of knowledge sharing behaviour.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Kathiravelu, Sunita Rega
author_facet	Kathiravelu, Sunita Rega
author_sort	Kathiravelu, Sunita Rega
title	Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_short	Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_full	Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_fullStr	Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_full_unstemmed	Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_sort	managerial roles on knowledge sharing behaviour among malaysian civil servants
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2016
url	http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf
_version_	1747817869609009152

Managerial roles on knowledge sharing behaviour among Malaysian civil servants

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