A model for it practitioners’ participation in it governance initiatives

Information Technology (IT) governance has received increasing attention in the recent years. However, participation of IT practitioners continues to be the weakest link in IT governance. The objectives of the research are to assess the current situation of IT governance from the perspective of IT p...

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Main Author:	Teo, Wil Ly
Format:	Thesis
Language:	English
Published:	2014
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/78050/1/TeoWilLyPRZK20141.pdf
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id	my-utm-ep.78050
record_format	uketd_dc
spelling	my-utm-ep.780502018-07-23T05:33:17Z A model for it practitioners’ participation in it governance initiatives 2014-01 Teo, Wil Ly HD28 Management. Industrial Management Information Technology (IT) governance has received increasing attention in the recent years. However, participation of IT practitioners continues to be the weakest link in IT governance. The objectives of the research are to assess the current situation of IT governance from the perspective of IT practitioners, to develop a model that identifies the relationship between attitudes, subjective norms, perceived behavioural control, participation and perceived IT governance effectiveness, to identify differences in perceived IT governance effectiveness between groups of IT practitioners having differences in job function, education level, education area of specialisation, certification and experience level, and to measure the influence on their participation in IT governance initiatives and perceived IT governance effectiveness. To achieve these objectives, this study employed a sequential explanatory mixed methods approach, in which the quantitative approach guided by the Theory of Planned Behaviour (TPB) was followed by a qualitative inquiry. Quantitative data were gathered through on-line survey among IT practitioners in Multimedia Super Corridor (MSC) status companies. Semi-structured interviews were conducted among IT practitioners in one IT end-user organisation to explain findings from the quantitative inquiry. The results showed that there was a difference in the perceived IT governance effectiveness for job function, but not for education level, certification or experience level. Subjective norms and perceived behavioural control resulted in greater participation in IT governance initiatives. Conversely, attitudes did not insignificantly influence participation in IT governance initiatives. Participation in IT governance initiatives resulted in higher perceived IT governance effectiveness. The qualitative inquiry study suggested three emergent themes, which are the IT practitioners’ self, peers and the environment, constraints that discourage bad behaviours, and constraints that encourage good behaviours in IT governance. These themes reconciled with the subjective norms and perceived behavioural controls in TPB. The research contributes to knowledge with the development of a model of IT practitioners’ participation in IT governance initiatives based on TPB. Practically, the research findings help the top management of IT to focus on the most important factors which are awareness, perceived importance, organisational processes, structures, and reward system to increase effectiveness of IT governance. Methodologically, the mixed methods approach complements the objectivity of the quantitative findings with richer understanding of the IT practitioners’ perspective to IT governance. 2014-01 Thesis http://eprints.utm.my/id/eprint/78050/ http://eprints.utm.my/id/eprint/78050/1/TeoWilLyPRZK20141.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:90428 phd doctoral Universiti Teknologi Malaysia, Razak School of Engineering and Advanced Technology Razak School of Engineering and Advanced Technology
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Teo, Wil Ly A model for it practitioners’ participation in it governance initiatives
description	Information Technology (IT) governance has received increasing attention in the recent years. However, participation of IT practitioners continues to be the weakest link in IT governance. The objectives of the research are to assess the current situation of IT governance from the perspective of IT practitioners, to develop a model that identifies the relationship between attitudes, subjective norms, perceived behavioural control, participation and perceived IT governance effectiveness, to identify differences in perceived IT governance effectiveness between groups of IT practitioners having differences in job function, education level, education area of specialisation, certification and experience level, and to measure the influence on their participation in IT governance initiatives and perceived IT governance effectiveness. To achieve these objectives, this study employed a sequential explanatory mixed methods approach, in which the quantitative approach guided by the Theory of Planned Behaviour (TPB) was followed by a qualitative inquiry. Quantitative data were gathered through on-line survey among IT practitioners in Multimedia Super Corridor (MSC) status companies. Semi-structured interviews were conducted among IT practitioners in one IT end-user organisation to explain findings from the quantitative inquiry. The results showed that there was a difference in the perceived IT governance effectiveness for job function, but not for education level, certification or experience level. Subjective norms and perceived behavioural control resulted in greater participation in IT governance initiatives. Conversely, attitudes did not insignificantly influence participation in IT governance initiatives. Participation in IT governance initiatives resulted in higher perceived IT governance effectiveness. The qualitative inquiry study suggested three emergent themes, which are the IT practitioners’ self, peers and the environment, constraints that discourage bad behaviours, and constraints that encourage good behaviours in IT governance. These themes reconciled with the subjective norms and perceived behavioural controls in TPB. The research contributes to knowledge with the development of a model of IT practitioners’ participation in IT governance initiatives based on TPB. Practically, the research findings help the top management of IT to focus on the most important factors which are awareness, perceived importance, organisational processes, structures, and reward system to increase effectiveness of IT governance. Methodologically, the mixed methods approach complements the objectivity of the quantitative findings with richer understanding of the IT practitioners’ perspective to IT governance.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Teo, Wil Ly
author_facet	Teo, Wil Ly
author_sort	Teo, Wil Ly
title	A model for it practitioners’ participation in it governance initiatives
title_short	A model for it practitioners’ participation in it governance initiatives
title_full	A model for it practitioners’ participation in it governance initiatives
title_fullStr	A model for it practitioners’ participation in it governance initiatives
title_full_unstemmed	A model for it practitioners’ participation in it governance initiatives
title_sort	model for it practitioners’ participation in it governance initiatives
granting_institution	Universiti Teknologi Malaysia, Razak School of Engineering and Advanced Technology
granting_department	Razak School of Engineering and Advanced Technology
publishDate	2014
url	http://eprints.utm.my/id/eprint/78050/1/TeoWilLyPRZK20141.pdf
_version_	1747817894776930304

A model for it practitioners’ participation in it governance initiatives

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