Service quality of facilities management based on users’ expectation and perception in residential community
In recent years, the increasing amount of facilities management companies and residential communities has raise together with the complaint rate that concerning the quality of service in facilities management. The same situation occurred in Dragon Spring Residential Community in Shijiazhuang, China....
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2013
|
| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/78177/1/LiYimengMFGHT20131.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|