The impact of total quality management (TQM) practices on innovation performance

The purpose of this study is to investigate the relationship between total quality management (TQM) practices and innovation performance in the manufacturing industry context. The method of confirmatory factor analysis was applied refine the TQM practices and innovation performance scales for empiri...

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Main Author:	Abdul Aziz, Mohd. Hamizan
Format:	Thesis
Language:	English
Published:	2014
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/78767/1/MohdHamizanAbdulMFM2014.pdf
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id	my-utm-ep.78767
record_format	uketd_dc
spelling	my-utm-ep.787672018-09-17T04:08:35Z The impact of total quality management (TQM) practices on innovation performance 2014-09 Abdul Aziz, Mohd. Hamizan HD28 Management. Industrial Management The purpose of this study is to investigate the relationship between total quality management (TQM) practices and innovation performance in the manufacturing industry context. The method of confirmatory factor analysis was applied refine the TQM practices and innovation performance scales for empirical analysis in Rawang, Selangor. The correlation coefficient analysis by Person’s method and regression analysis was applied to test the theoretical models. This study confirms the results of previous studies that considered TQM as a set of practices. It confirms that TQM practices have a positive impact on the organization’s innovativeness. It discovers that all variables of TQM practices enhance organization innovativeness, especially people management has showed the highest positive impact on the organization’s innovation performance. The sample of this study was random. Future research should examine the TQM practices and relationship with innovation performance with other constructs in different settings. The study assessed the concept of “Product Innovation” and “Process Innovation” with the company boundaries. Future research should measure the innovativeness of organization including the “Marketing Innovation” and “Service Innovation” within the boundaries of the specific industry. The unclear evidence found in this study on the impact of the organization’s leadership on innovation needs to be further investigated. The findings are useful for business managers in developing countries such as Malaysia, who want to enhance business performance through implementing TQM practices that support their organization’s product and process innovation efforts. 2014-09 Thesis http://eprints.utm.my/id/eprint/78767/ http://eprints.utm.my/id/eprint/78767/1/MohdHamizanAbdulMFM2014.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:105493 masters Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Abdul Aziz, Mohd. Hamizan The impact of total quality management (TQM) practices on innovation performance
description	The purpose of this study is to investigate the relationship between total quality management (TQM) practices and innovation performance in the manufacturing industry context. The method of confirmatory factor analysis was applied refine the TQM practices and innovation performance scales for empirical analysis in Rawang, Selangor. The correlation coefficient analysis by Person’s method and regression analysis was applied to test the theoretical models. This study confirms the results of previous studies that considered TQM as a set of practices. It confirms that TQM practices have a positive impact on the organization’s innovativeness. It discovers that all variables of TQM practices enhance organization innovativeness, especially people management has showed the highest positive impact on the organization’s innovation performance. The sample of this study was random. Future research should examine the TQM practices and relationship with innovation performance with other constructs in different settings. The study assessed the concept of “Product Innovation” and “Process Innovation” with the company boundaries. Future research should measure the innovativeness of organization including the “Marketing Innovation” and “Service Innovation” within the boundaries of the specific industry. The unclear evidence found in this study on the impact of the organization’s leadership on innovation needs to be further investigated. The findings are useful for business managers in developing countries such as Malaysia, who want to enhance business performance through implementing TQM practices that support their organization’s product and process innovation efforts.
format	Thesis
qualification_level	Master's degree
author	Abdul Aziz, Mohd. Hamizan
author_facet	Abdul Aziz, Mohd. Hamizan
author_sort	Abdul Aziz, Mohd. Hamizan
title	The impact of total quality management (TQM) practices on innovation performance
title_short	The impact of total quality management (TQM) practices on innovation performance
title_full	The impact of total quality management (TQM) practices on innovation performance
title_fullStr	The impact of total quality management (TQM) practices on innovation performance
title_full_unstemmed	The impact of total quality management (TQM) practices on innovation performance
title_sort	impact of total quality management (tqm) practices on innovation performance
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2014
url	http://eprints.utm.my/id/eprint/78767/1/MohdHamizanAbdulMFM2014.pdf
_version_	1747818066295652352

The impact of total quality management (TQM) practices on innovation performance

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